Subject: New Reply Received - Re: Your products are on the way
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 24 May 2020 17:54:13 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div>Dear Mr. Mark, <br>
<br>
First of all we would like to apologise regarding the late response. Please note that the order has been returned to the dispatcher company, feel free to contact them regarding any further inquiries. <br>
<br>
Thank You.<br>
<br>
Best Regards,
</div>
<div><span class="labelnormal"><span class="labelname_sf">Haneen Sweidan</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span></div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>3/5/2020 1:52 PM GMT+03:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Subject: </strong>New comment - [#841438] Re: Your products are on the way<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div>There is a new comment in the ticket submitted by [email-masked] to HelpSPAE</div>
<br>
Comment added by : [email-masked]<br>
<br>
Comment Content:
<div>Dear team,</div>

<div id="yMail_cursorElementTracker_1588502994966"> </div>

<div id="yMail_cursorElementTracker_1588502995131">I didnt recive my order pending since 2 weeks </div>

<div id="yMail_cursorElementTracker_1588503017030"> </div>

<div id="yMail_cursorElementTracker_1588503017695">And no one replay to my emails or calls from shipa </div>

<div id="yMail_cursorElementTracker_1588503030843"> </div>

<div id="yMail_cursorElementTracker_1588503031000">Please update me or return my money </div>

<div id="yMail_cursorElementTracker_1588503040696"> </div>

<div id="yMail_cursorElementTracker_1588503040871">Very bad services <br>
 
<div id="ymail_android_signature"><a href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" id="ymail_android_signature_link" rel="noreferrer">Sent from Yahoo Mail on Android</a></div>

<blockquote style="margin:0 0 20px 0">
<div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6d00f6">
<div style="font-family:'roboto' , sans-serif;color:#6d00f6">
<div>----- Forwarded Message -----</div>

<div> </div>
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</blockquote>
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<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<div>From: "Marc Zakarya" &lt;[email-masked]&gt;</div>

<div>
<b>To:</b> "[email-masked]" &lt;[email-masked]&gt;</div>

<div><b>Cc:</b></div>

<div>
<b>Sent:</b> Thu, Apr 30, 2020 at 3:19 AM</div>

<div>
<b>Subject:</b> Re: Your products are on the way</div>
Deat team,

<div id="yMail_cursorElementTracker_1588202336884"> </div>

<div id="yMail_cursorElementTracker_1588202337111">I ordered slipper from splash since more tha  10 days and not recived yet </div>

<div id="yMail_cursorElementTracker_1588202358610"> </div>

<div id="yMail_cursorElementTracker_1588202358766">Please update me urgent <br>
 
<div id="ymail_android_signature"><a href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" id="ymail_android_signature_link" rel="noreferrer">Sent from Yahoo Mail on Android</a></div>

<blockquote style="margin:0 0 20px 0">
<div style="font-family:'roboto' , sans-serif;color:#6d00f6">
<div>On Tue, Apr 21, 2020 at 7:35 PM, Splash Fashions</div>

<div>&lt;[email-masked]&gt; wrote:</div>
</div>

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				<td align="center" style="color:#1e1e1e;font-size:12px;padding:5px 0;line-height:18px;text-align:right">Order number 9779150055 has been shipped.</td>
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					<td style="padding:25px 0 0 5px"><a href="https://www.splashfashions.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en" rel="noreferrer" target="_blank"><img alt=" Splash logo" id="ymail_ctr_id_-515395-42" src="https://i1.lmsin.net/website_images/ae/logos/emails/concept/logo-splash.png" style="border:0;margin:0" width="90"></a></td>
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						<td colspan=" 2" style="padding:15px 0 0 0">Download our apps now</td>
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						<td align=" right" style="padding:5px 15px 0 0"><a href="https://itunes.apple.com/ae/app/id1157403562?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en" rel="noreferrer" target="_blank"><img alt=" ios icon" id="ymail_ctr_id_-989474-43" src="https://i1.lmsin.net/website_images/ae/emails/icons/apple_app_store.png" width=" 19"></a></td>
						<td align=" left" style="padding:5px 0 0 15px"><a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en" rel="noreferrer" target="_blank"><img alt=" android icon" id="ymail_ctr_id_-816073-44" src="https://i1.lmsin.net/website_images/ae/emails/icons/google_play_store.png" width=" 19"></a></td>
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						<td align=" right" style="padding:2px 10px 0 0"><a href="https://itunes.apple.com/ae/app/id1157403562?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en" rel="noreferrer" style="text-decoration:none;color:#202020" target="_blank">iPhone</a></td>
						<td align=" left" style="padding:2px 0 0 10px"><a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en" rel="noreferrer" style="text-decoration:none;color:#202020" target="_blank">Android</a></td>
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<span class="yiv4339629202navmenu"><a href="https://www.splashfashions.com/ae/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en" rel="noreferrer" style="text-decoration:none;color:#ffffff;padding:10px 6px;word-wrap:normal" target="_blank">Women</a></span> <span class="yiv4339629202navmenu"> <a href="https://www.splashfashions.com/ae/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en" rel="noreferrer" style="text-decoration:none;color:#ffffff;padding:10px 6px;word-wrap:normal" target="_blank">Men</a></span> <span class="yiv4339629202navmenu"> <a href="https://www.splashfashions.com/ae/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en" rel="noreferrer" style="text-decoration:none;color:#ffffff;padding:10px 6px;word-wrap:normal" target="_blank">Offers</a></span> <span class="yiv4339629202navmenu"> <a href="https://www.splashfashions.com/ae/en/search?q=badge.title.en%3AClearance&amp;clr=true&amp;utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en" rel="noreferrer" style="text-decoration:none;color:#ffffff;padding:10px 6px;word-wrap:normal" target="_blank">Clearance</a></span>
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					<td align="left" style="line-height:28px;font-size:26px;text-align:left;font-family:'arial' , 'helvetica' , sans-serif;color:#333333">Your products have been shipped.</td>
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					<td align="left" style="line-height:20px;font-size:16px;text-align:left;font-family:'arial' , 'helvetica' , sans-serif;color:#333333">Hi Mark saad, your order number is 9779150055</td>
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					<td align="left" style="line-height:20px;font-size:16px;text-align:left;font-family:'arial' , 'helvetica' , sans-serif;color:#333333">The tracking number is <span style="color:#00b9e5"><a href="http://mypackage.carry.delivery/?cid=332333&amp;sid=1&amp;bc=S000997939789&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_AE_en" rel="noreferrer" style="color:#00b9e5;text-decoration:none" target="_blank">S000997939789.</a></span>
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						<div style="margin:0;padding:0;text-align:left;font-family:'helvetica' , 'arial' , sans-serif;font-size:14px;line-height:22px;color:#242428">Order shipping to<br>
						<b>Mark saad</b><br>
						211<br>
						11<br>
						Dubai, United Arab Emirates<br>
						Mobile: +971 564141140</div>
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						<div style="margin:0;padding:0 0 20px 15px;text-align:left;font-family:'helvetica' , 'arial' , sans-serif;font-size:14px;line-height:22px;color:#242428">Payment Method:<br>
						<b>Mark zakaria</b><br>
						<img id="ymail_ctr_id_-530672-45" src="https://i1.lmsin.net/website_images/ae/emails/icons/logo-mastercard.png" style="width:100%;max-width:40px;margin:10px 20px 0 0;vertical-align:middle"> xxxx xxxx xxxx 3324</div>
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<strong>Order Details</strong> Consignment Number: 88888001520420200421</div>
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						<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">Item</div>
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						<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">Description</div>
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						<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">Shipped Quantity</div>
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							<td><a href="https://www.splashfashions.com/ae/en/p/162306779?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_AE_en" rel="noreferrer" style="text-decoration:none;padding:5px" target="_blank"><img alt="" id="ymail_ctr_id_-636038-46" src="https://40e1490782f383866663-4993d07f8a91cc1cfa39bf926012c29e.lmsin.net/680363navy-680363-SMMSPR20240120_01-150.jpg" style="height:auto;vertical-align:top;width:150px;padding:20px 0 0 0;max-width:135px"> </a></td>
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<span style="line-height:24px;font-size:14px;color:#3d4648;font-weight:600"><strong>SHOEMART </strong> </span><br>
						<strong>Lee Cooper Thong Slippers </strong><br>
						<span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300">Color: Blue</span><br>
						<span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300">Size: 41 </span>
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						<td><img alt=" call" id="ymail_ctr_id_-981996-50" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" width=" 38"></td>
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<strong>Call us on 800-SPLASH (800-775274).</strong><br>
						7 days a week, 24 hours a day</div>
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						<td align="left"><span style="font-size:11px;color:#848483">© 2019 Retail World Limited </span></td>
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						<td align="right" style="text-align:right;width:100%"><span style="font-size:11px;color:#848483"><a href="https://www.splashfashions.com/ae/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en" rel="noreferrer" style="text-decoration:none;color:#848483" target="_blank">Privacy Policy</a>  | <a href="https://www.splashfashions.com/ae/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en" rel="noreferrer" style="text-decoration:none;color:#848483" target="_blank">Terms &amp; Conditions</a> </span></td>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/841438