Subject: RE: late shipment ticket ID 957818
From: Jessie Caparas <[email-masked]>
To: Seeta Seeta <[email-masked]>
Date: Sat, 23 May 2020 07:49:38 +0000

Seeta,

Add this in the manual refunds sheet instead.

From: Seeta Seeta <[email-masked]>
Sent: Saturday, May 23, 2020 11:36 AM
To: Sagaya Suresh Kumar <[email-masked]>; Suvadeep Saha <[email-masked]>; Sree Adhikessavan <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Ammar Asif <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: late shipment ticket ID 957818
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6477711146, the order was placed on 5th April, and the order was shipped in 2 consignments. The customer has already receicved the 1 consignment and he is waiting for 2nd consigment.

The 2 consignment was shipped through fetchr under tracking number: 34157644018024, so can you please check this concern and let us know what action do we have to take in this case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Ammar Asif" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 23 May, 2020 10:19:02
Subject: late shipment ticket  ID 957818

Problem Statement: late shipment
Order Date : Apr 5 2020
Order ID: 6477711146
Tracking ID: 34157644018024, 45764370341
Assistance Required: Need urgent delivery.

Issue Description: the customer has placed his order on Apr 5 2020 with the order id 6477711146 in 2 consignments but he did not receive his second consignment which was with fetchr yet, and the delivery date has already been passed. Now he is chasing us for his second consignment.

please do needful.

Best regards
Ammar asif

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com