Subject: New Reply Received - Re: شارك رأيك وملاحظاتك معنا
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 21 May 2020 10:02:08 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Re: شارك رأيك وملاحظاتك معنا    Ticket comment <div>
<div>
<div style="direction: rtl">السلام عليكم ورحمة الله وبركاته</div>
<div style="direction: rtl">وش صار على شحنتي رقم </div>
<div>
<br>
</div>
<div>
<br>
</div>
<div style="direction: rtl">٨٨٨٨٧٠٠٣٥٦٩٦٢٠٢٠٠٤١٩</div>
<div>
<br>
</div>
</div>
<div>
<br>
</div>
<div class="ms-outlook-ios-signature">احصل على <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook لـ iOS</a>
</div>
</div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="rtl">
<font style="font-size:11pt" color="#000000"><b>من:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>‏‏تم الإرسال:</b> Saturday, May 16, 2020 8:51:47 PM<br>
<b>إلى:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>‏‏الموضوع:</b> Re: [#1023226] - Re: شارك رأيك وملاحظاتك معنا</font>
<div> </div>
</div>
<div>
<div style="font-size:14px">
<div style="text-align:left">Dear Customer</div>
<br>
<div style="text-align:left">Thank you for contacting us.</div>
<br>
<div style="text-align:left">We apologize for the delayed response to your email, we are overwhelmed with inquiries due to the current ongoing situation.</div>
<br>
<div style="text-align:left">We are constantly updating our “Business Update" section under our “Help Centre" pages, we suggest you to please visit the page for up to date information.</div>
<br>
<div style="text-align:left"><strong>Deliveries</strong></div>
<br>
<div style="text-align:left">If you are following up on your delivery, please visit the “Business Update" section on our websites for up to date delivery time frames.</div>
<br>
<div style="text-align:left">You can also track your orders under “Order History" in your account.</div>
<br>
<div style="text-align:left"><strong>RETURNS</strong></div>
<br>
<div style="text-align:left">Due to operational restraints, we are temporarily unable to process any return collections.</div>
<br>
<div style="text-align:left">
<strong>United Arab Emirates</strong> – Return to stores are currently accepted only in the emirates of
<strong><u>Dubai, Sharjah &amp; Fujairah</u></strong>.</div>
<br>
<div style="text-align:left">
<strong>Saudi Arabia</strong> – Return to stores are accepted across all our stores.</div>
<br>
<div style="text-align:left">
<strong>Kuwait &amp; Bahrain</strong> – We are currently not accepting returns due to official restraints. Please keep on checking “Business Updates" under our Help Center pages for the most latest updates.</div>
<br>
<div style="text-align:left">We suggest you can refer to our Frequently Asked Questions by visiting the Help Centre on our websites.</div>
<br>
<div style="text-align:left">If your query is not answered by above, please <a href="https://form.jotform.com/201033158259450?TicketID=1023226" rel="noreferrer">
click here</a> (<a href="https://form.jotform.com/201033158259450?TicketID=1023226" rel="noreferrer">https://form.jotform.com/201033158259450?TicketID=1023226</a>) to and follow the step by step instructions to give us more details about your query.</div>
<br>
<div style="text-align:left">Please do not reply to this email. Please click on the link above if you wish to contact us again for your query.</div>
<br>
<div>Your friends,</div>
<br>
<div>Support team</div>
<br>

</div>
</div>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1023226