Subject: New Reply Received - Re: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 20 May 2020 18:37:57 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">And i called the max call center and the said the delivery will take 15 days and at the max website and application says 7 days how i can trust youre company again ..</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, May 20, 2020, 10:33 PM boody debo &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">So my product in the way from when and now its returned ??? Whyyy i bayed for it and every thing is fine with it why i didnot get my order tell now .from 25 of April i didnot get the order??????? I need my orde..<div dir="auto">Just bring the order or return my mony back why this bad service you are giving .this the second time they return my order back ??  And this my 5th time i complain abut the delay and i get the same answer every time ??? And i hade an order from outer company and the company in dubai and i got my order in 3 days !</div>
<div dir="auto">And can someone talk to me ??? 0586765322</div>
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<div dir="ltr" class="gmail_attr">On Sat, May 16, 2020, 4:01 PM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="text-align:left">Dear Customer</div>
<br>
<div style="text-align:left">Thank you for contacting us.</div>
<br>
<div style="text-align:left">We apologize for the delayed response to your email, we are overwhelmed with inquiries due to the current ongoing situation.</div>
<br>
<div style="text-align:left">We are constantly updating our “Business Update" section under our “Help Centre" pages, we suggest you to please visit the page for up to date information.</div>
<br>
<div style="text-align:left"><strong>Deliveries</strong></div>
<br>
<div style="text-align:left">If you are following up on your delivery, please visit the “Business Update" section on our websites for up to date delivery time frames.</div>
<br>
<div style="text-align:left">You can also track your orders under “Order History" in your account.</div>
<br>
<div style="text-align:left"><strong>RETURNS</strong></div>
<br>
<div style="text-align:left">Due to operational restraints, we are temporarily unable to process any return collections.</div>
<br>
<div style="text-align:left">
<strong>United Arab Emirates</strong> – Return to stores are currently accepted only in the emirates of <strong><u>Dubai, Sharjah &amp; Fujairah</u></strong>.</div>
<br>
<div style="text-align:left">
<strong>Saudi Arabia</strong> – Return to stores are accepted across all our stores.</div>
<br>
<div style="text-align:left">
<strong>Kuwait &amp; Bahrain</strong> – We are currently not accepting returns due to official restraints. Please keep on checking “Business Updates" under our Help Center pages for the most latest updates.</div>
<br>
<div style="text-align:left">We suggest you can refer to our Frequently Asked Questions by visiting the Help Centre on our websites.</div>
<br>
<div style="text-align:left">If your query is not answered by above, please <a href="https://form.jotform.com/201033158259450?TicketID=931492" rel="noreferrer" target="_blank">click here</a> (<a href="https://form.jotform.com/201033158259450?TicketID=931492" rel="noreferrer" target="_blank">https://form.jotform.com/201033158259450?TicketID=931492</a>) to and follow the step by step instructions to give us more details about your query.</div>
<br>
<div style="text-align:left">Please do not reply to this email. Please click on the link above if you wish to contact us again for your query.</div>
<br>
<div>Your friends,</div>
<br>
<div>Support team</div>
<br>

	

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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/931492