Subject: New Reply Received - Order number 9781549716
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 19 May 2020 06:35:37 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Order number 9781549716  Ticket comment <div dir="auto">No response from splash yet...help line is hopeless</div>
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<div>On Tue, 12 May 2020, 10:50 pm Nagalakshmi Kashyap, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<span style="font-family:'helvetica','arial',sans-serif;background-color:rgb(255,255,255);line-height:24px;font-size:14px;color:rgb(61,70,72);font-weight:600"><strong>SPLASH</strong></span><span style="font-family:'helvetica','arial',sans-serif;font-size:13px;background-color:rgb(255,255,255)"></span><br style="font-family:'helvetica','arial',sans-serif;font-size:13px;background-color:rgb(255,255,255)"><strong style="font-family:'helvetica','arial',sans-serif;font-size:13px;background-color:rgb(255,255,255)">Solid Midi A-line Skirt with Pocket Detail and Elasticised Waistband</strong><span style="font-family:'helvetica','arial',sans-serif;font-size:13px;background-color:rgb(255,255,255)"></span><br style="font-family:'helvetica','arial',sans-serif;font-size:13px;background-color:rgb(255,255,255)"><span style="font-family:'helvetica','arial',sans-serif;background-color:rgb(255,255,255);line-height:22px;font-size:14px;color:rgb(61,70,72)">Color: Blue</span><span style="font-family:'helvetica','arial',sans-serif;font-size:13px;background-color:rgb(255,255,255)"></span><br style="font-family:'helvetica','arial',sans-serif;font-size:13px;background-color:rgb(255,255,255)"><span style="font-family:'helvetica','arial',sans-serif;background-color:rgb(255,255,255);line-height:22px;font-size:14px;color:rgb(61,70,72)">Size: 12</span><div dir="auto"><span style="font-family:'helvetica','arial',sans-serif;background-color:rgb(255,255,255);line-height:22px;font-size:14px;color:rgb(61,70,72)">Complaint number is 994540</span></div>
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</div>Not received the above mentioned product and no information regarding this yet</div>
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<div dir="ltr" class="gmail_attr">On Tue, 12 May 2020, 10:47 pm Nagalakshmi Kashyap, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">So far no news regarding my order...not received my order</div>
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<div dir="ltr" class="gmail_attr">On Tue, 12 May 2020, 2:56 pm Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<div>Dear Nagalakshmi Kashyap,<br><br>Thank you for getting in touch with us.</div>
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<div>We are experiencing high volume due to the ongoing situation and replying on your email might take longer than usual. </div>
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<div>We will reply to your message as soon as we can.</div>
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<div>While waiting, we advise you to please visit our HELP CENTRE pages to get more information about our policies &amp; FAQs.</div>
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<div>We appreciate your patience &amp; cooperation.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>عزيزنا العميل،</div>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1005477