Subject: New Reply Received - Re: Your products are on the way
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Mon, 18 May 2020 07:51:50 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div class="ydp3ebf55a9yahoo-style-wrap" style="font-family: garamond, new york, times, serif; font-size: 16px">
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        <div dir="ltr">Salam,</div>
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<div dir="ltr">Please advise what is the procedure to replace the number of shoes.</div>
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<div dir="ltr">Regards,</div>
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<div>On Thursday, May 14, 2020, 12:16:29 PM GMT+3, Shoemart &lt;[email-masked]&gt; wrote:
                
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<div>Dear Tanvir Tariq,<br><br>Thank you for getting in touch with us.</div>
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<div>We are experiencing high volume due to the ongoing situation and replying on your email might take longer than usual. </div>
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<div>We will reply to your message as soon as we can.</div>
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<div>While waiting, we advise you to please visit our HELP CENTRE pages to get more information about our policies &amp; FAQs.</div>
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<div>We appreciate your patience &amp; cooperation.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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<div dir="rtl" style="font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif">عزيزنا العميل،</div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif"><br></div>
<div dir="rtl" style="font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif">شكرا لك على التواصل معنا.</div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif"><br></div>
<div dir="rtl" style="font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif">نحن نشهد تزايداً كبيرًا في الإستفسارات بسبب الوضع المستمر ، قد يستغرق الرد على بريدك الإلكتروني وقتًا أطول من المعتاد. سنرد على رسالتك في أقرب وقت ممكن.</div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif"><br></div>
<div dir="rtl" style="font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif">أثناء الانتظار ، ننصحك برجاء زيارة صفحة مركز المساعدة للحصول على مزيد من المعلومات حول سياساتنا والأسئلة الشائعة.</div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif"><br></div>
<div dir="rtl" style="font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif">نحن نقدر صبرك وتعاونك</div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1025956