Subject: New Reply Received - Re:
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 May 2020 09:44:11 +0000 (UTC)

Hi Seeta Kunwar,  The customer has responded to the ticket.  Re:   Ticket comment <div style="direction: rtl">انا استفسر عن طلبي ولا يوجد رد لماذا  افيدونا </div>
<br><div dir="rtl">أُرسلت من الـ iPhone</div>
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<br><blockquote>في 17‏/05‏/2020 الساعة 01:08، كتب/كتبت ‏عادل الرشيدي ‏&lt;[email-masked]&gt;:<br><br>
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<div style="direction: rtl">السلام عليكم انا ابغى طلبي يجي بسرعة او استرجاع المبلغ اللي خصم مني انا ماني مسوول عن التاخير انا لي عشره ايام طالب ولم يصلني طلبي اما يجيني طلبي باسرع وقت او ابغى استرجع ملي وهذا من حقي او سوف اقوم برفع شكوى عليكم ان ماجاني رد وقنع هذا الكلام انا ماني مسؤول عنه  انتم عندما طلبت مباشره خصمتم المال ولي عشره ماجاني الطلب وانا ابلغكم لاخر مره او اني سوف اقوم بالشكوى وجميع المستندات عندي وشكرا لاخر مره ابلغكم </div>
<br><div dir="rtl">أُرسلت من الـ iPhone</div>
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<br><blockquote>في 16‏/05‏/2020 الساعة 19:16، كتب/كتبت ‏Centrepoint ‏&lt;[email-masked]&gt;:<br><br>
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	<div style="text-align: left">Dear Customer</div>
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<div style="text-align: left">Thank you for contacting us.</div>
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<div style="text-align: left">We apologize for the delayed response to your email, we are overwhelmed with inquiries due to the current ongoing situation.</div>
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<div style="text-align: left">We are constantly updating our “Business Update" section under our “Help Centre" pages, we suggest you to please visit the page for up to date information.</div>
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<div style="text-align: left"><strong>Deliveries</strong></div>
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<div style="text-align: left">If you are following up on your delivery, please visit the “Business Update" section on our websites for up to date delivery time frames.</div>
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<div style="text-align: left">You can also track your orders under “Order History" in your account.</div>
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<div style="text-align: left"><strong>RETURNS</strong></div>
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<div style="text-align: left">Due to operational restraints, we are temporarily unable to process any return collections.</div>
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<strong>United Arab Emirates</strong> – Return to stores are currently accepted only in the emirates of <strong><u>Dubai, Sharjah &amp; Fujairah</u></strong>.</div>
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<strong>Saudi Arabia</strong> – Return to stores are accepted across all our stores.</div>
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<strong>Kuwait &amp; Bahrain</strong> – We are currently not accepting returns due to official restraints. Please keep on checking “Business Updates" under our Help Center pages for the most latest updates.</div>
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<div style="text-align: left">We suggest you can refer to our Frequently Asked Questions by visiting the Help Centre on our websites.</div>
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<div style="text-align: left">If your query is not answered by above, please <a href="https://form.jotform.com/201033158259450?TicketID=1008111" rel="noreferrer">click here</a> (<a href="https://form.jotform.com/201033158259450?TicketID=1008111" rel="noreferrer">https://form.jotform.com/201033158259450?TicketID=1008111</a>) to and follow the step by step instructions to give us more details about your query.</div>
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<div style="text-align: left">Please do not reply to this email. Please click on the link above if you wish to contact us again for your query.</div>
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<div>Your friends,</div>
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<div>Support team</div>
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</div></blockquote>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1008111