Subject: New Reply Received - Re: Fetchr Support \ Ticket Received - Delivery follow up / 6474489098 \ Ticket [#1879825] Updated
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 May 2020 06:59:12 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Re: Fetchr Support  \ Ticket Received - Delivery follow up / 6474489098 \ Ticket [#1879825] Updated  Ticket comment <div style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif; font-size:13px">
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<div dir="ltr"><div dir="ltr">Hi Team,<br><br>Please be noted that the order is ready for dispatch. We will monitor the delivery process.</div></div>
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<div><div>With sincere thanks,</div></div>
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<td style="font-family: arial, sans-serif; font-size: 12px" width="118">    <br><br><br><br><img width="96" height="25" src="https://ci3.googleusercontent.com/proxy/AQtqx68irFonPkezTD3NGojoLhDl6b1NYLzpB2POmUf38arUTXmJuQVUKzDCZXfGiac3yzOg7YQ2l4YGsPE5zGlyLI_wgZpgoI81I7cBmg0L82_zPoDGS8WlHvvAgcfEINLkgT7DV0hkD6O87dZlFLHwPQZpHVN3zXWR94jK1q6tNPDaVor13Q3eGMjMP6BtG_Yp7FfAixlRdIc=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcNjZWcjl0ZFFuZlE&amp;revid=0BxdMZghf4qjcZURRWnd5UFVnemJyZjRGbVp6MVhWYXpIcTZjPQ" class="fr-fic fr-dii"><br>
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<b style="font-size: 12.8px"><span style="background-color: rgb(255, 255, 255)"><span style="color: rgb(217, 150, 148)">Bosaina Nasser</span></span></b><strong>  Client Support Coordinator.</strong>
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<a href="https://itunes.apple.com/ae/app/fetchr-package-pickup-payments/id970996178?mt=8" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img width="32" height="57" alt="" src="https://ci3.googleusercontent.com/proxy/Dsrpgxl-SlneWf2lpOvpJvLP34RfVEFBVMfslAR4T6GaOwJfYi7B_ls0DQqydULrdTu8TJHa-NV8JRMYlj8BRBXTzeMtiv9T16UvqduaujaujcpwdQ3N3usFeNF_7OEMy9sRega3QHoSyXENQx-LWqQRLxLn-cEdcoS_bPVBRf9gsSPhu8XEHn8WvrYun-ZNWWD8N_uXx7Cmnio=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcUmxCWV9YcVdzODA&amp;revid=0BxdMZghf4qjcRHZPMnVyQmhjWTNQdCs2VEs5QSt6TnNGeVlJPQ" class="fr-fic fr-dii"></a><a href="https://play.google.com/store/apps/details?id=com.fetchr.customerapp&amp;hl=en" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img width="31" height="58" alt="" src="https://ci3.googleusercontent.com/proxy/WSjvEVF0O7Q6Xy5_m_RA9galHCZWGuN-hTbtJDIgidyhUbT56VnqY5UWPSDKlFpGohFFKElvWVXOmReDUUUiTP72wkvtoQc-aXFMGaXIwqYdd3AlwPqnxbtBnOTgYQ3xYy9fyr85elmQcZpwWFzLdkMWz6L36ZupSUihW8Wgj3Cm-oQpzIl-0loCsY4nA261Vj3SiprnjyXEXdg=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcWHNpQjgzeG1LTTQ&amp;revid=0BxdMZghf4qjcSklZVm5RQkdsMUMrRnVhRTlROHlTaW9IS1NvPQ" class="fr-fic fr-dii"></a><a href="https://www.facebook.com/fetchr.shiphappy/?fref=ts" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img width="32" height="58" alt="" src="https://ci5.googleusercontent.com/proxy/tM2wHFzfDluw56QpWr1dYRJwiH_6HjapVTTfGk9S_5Dmd-UsO2JWG6xE9ipGZ1rUUc_oqI-HhUCMV-GGbsviV5rDVSTDLD4ezxSbJiaUKOem1hfmDeiG-mx1XFQgkXzIiCAcbz38y_9iGZxmUprqDexzBVLNIHF7gaG1F7UnrhlRPzYflStNq6CYLXTSbY6v9VPq4GG-mxdl_vM=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcZFE2cDVmYWRnVHc&amp;revid=0BxdMZghf4qjcSmY3YTgrWlVuYUF1TVRLZlg5Rk9mc1hGaTRvPQ" class="fr-fic fr-dii"></a><a href="https://www.instagram.com/fetchr/?hl=en" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img width="32" height="59" alt="" src="https://ci5.googleusercontent.com/proxy/e3kUSw3OoGQdfUebuL8WBTtFVvxjXkK9rgXXcILrJ15tRD39PV2axlWx40nyxaFrgbZbgiWefmon22Z5ump4cDiUhHDmQ0iPdAdKXZqTi-WLZr5w6GQoLf_GUiXfmNqIHQGmWDNkprhwFxkZ0nMMv8JR5VcRUmamaRV8LBpUCQ0sKeNkl9wNIWl7vOeu_9KsbR4gF2PQKgkPN40=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcWVVEdlUzaVJ5ZEE&amp;revid=0BxdMZghf4qjcRmJZMnFPUmQybkVMU3dmTnNFelJ0OUlKcHcwPQ" class="fr-fic fr-dii"></a><a href="https://www.linkedin.com/company/fetchr" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img width="33" height="58" alt="" src="https://ci6.googleusercontent.com/proxy/XX2_3DdO8e4se3UaCzRuhRz8W0mojnXUtRLGbdVgCJPBf1k-ifjFIb-YOJy0_JNU3jwwqN1mALjVKRm52YXRtfTc0VJis_cd_GKkcZm9YM-8N_3FMOG2Z0nX-bgzKy8ZwShnp3Z-wKWl7fvq0476vTfDDGDFqOG6npAr-TDOa3qSeFNAONzPSviHbqScyk6p34Zfp6_qeRGzvQc=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcdnlXUnlWaEM4T1E&amp;revid=0BxdMZghf4qjcSjlHaTdoN09HdFFvN0RGa2g4NXVJYjdBeXdNPQ" class="fr-fic fr-dii"></a><a href="https://twitter.com/fetchr" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img width="33" height="59" alt="" src="https://ci4.googleusercontent.com/proxy/E2MPsdGf948C2frNIJ65PfYf-nHG0fXg4RRAIaGbG9gcC1YsLusQbNB1vQbBJhDjEcxV459dms7nHVtxarqqjNffvFwhhehfSheq4mq6BYaIaKqr7825YZ9iyW67MhTcfba5INDge1mMjNvrnEDBx1ahOjr-ndGGKjBp9KS02kbvaVgI3aUsXKGSBDc47FAylZH8jJNCH1jO1-s=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcV0lIbDVlek5GblE&amp;revid=0BxdMZghf4qjcamlZY2xPWUhSVTZWZEtyWFZRenZyOU82UkdRPQ" class="fr-fic fr-dii"></a><br><b style="color: rgb(34, 34, 34); font-size: 12.8px"><span style="color: rgb(255, 153, 0)"><em>Do your best to achieve your goal</em></span></b><b style="color: rgb(34, 34, 34); font-size: 12.8px"><span style="font-family: georgia, serif; color: rgb(255, 123, 71); background-image: initial; background-position: initial; background-repeat: initial"><br></span></b><br><br>
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            <blockquote class="freshdesk_quote">
              On
              Sat, May 16 at  7:47 PM
              <span class="separator">,  Centrepoint &lt;[email-masked]&gt;  wrote:
              <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="text-align: left">Dear Customer</div>
<br>
<div style="text-align: left">Thank you for contacting us.</div>
<br>
<div style="text-align: left">We apologize for the delayed response to your email, we are overwhelmed with inquiries due to the current ongoing situation.</div>
<br>
<div style="text-align: left">We are constantly updating our “Business Update" section under our “Help Centre" pages, we suggest you to please visit the page for up to date information.</div>
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<div style="text-align: left"><strong>Deliveries</strong></div>
<br>
<div style="text-align: left">If you are following up on your delivery, please visit the “Business Update" section on our websites for up to date delivery time frames.</div>
<br>
<div style="text-align: left">You can also track your orders under “Order History" in your account.</div>
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<div style="text-align: left"><strong>RETURNS</strong></div>
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<div style="text-align: left">Due to operational restraints, we are temporarily unable to process any return collections.</div>
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<div style="text-align: left">
<strong>United Arab Emirates</strong> – Return to stores are currently accepted only in the emirates of <strong><u>Dubai, Sharjah &amp; Fujairah</u></strong>.</div>
<br>
<div style="text-align: left">
<strong>Saudi Arabia</strong> – Return to stores are accepted across all our stores.</div>
<br>
<div style="text-align: left">
<strong>Kuwait &amp; Bahrain</strong> – We are currently not accepting returns due to official restraints. Please keep on checking “Business Updates" under our Help Center pages for the most latest updates.</div>
<br>
<div style="text-align: left">We suggest you can refer to our Frequently Asked Questions by visiting the Help Centre on our websites.</div>
<br>
<div style="text-align: left">If your query is not answered by above, please <a href="https://form.jotform.com/201033158259450?TicketID=1003190" rel="noreferrer">click here</a> (<a href="https://form.jotform.com/201033158259450?TicketID=1003190" rel="noreferrer">https://form.jotform.com/201033158259450?TicketID=1003190</a>) to and follow the step by step instructions to give us more details about your query.</div>
<br>
<div style="text-align: left">Please do not reply to this email. Please click on the link above if you wish to contact us again for your query.</div>
<br>
<div>Your friends,</div>
<br>
<div>Support team</div>
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