Subject: New Reply Received - Order number 9780688598 - Return Request.
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 17 May 2020 06:49:20 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Order number 9780688598 - Return Request.  Ticket comment <div class="ydp64bac92dyahoo-style-wrap" style="font-family: times new roman, new york, times, serif; font-size: 16px">
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<div dir="ltr">Hi,</div>
<div dir="ltr">Thanks for the information below,</div>
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<br>can you please confirm that mentioned items i can deliver in any Dubai Store.<br><br>Please confirm it quickly now,  I will return all mentioned items today. </div>
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<span style="background-color:rgb(255, 255, 255)"><i><font><b>Thanks &amp; Best Regards, </b></font></i></span><div>
<div><span style="background-color:rgb(255, 255, 255)"><i><font>Engr. Farooque Ahmed </font></i></span></div>
<div><span style="background-color:rgb(255, 255, 255)"><i><font>Mob: - +971-56-1145022 </font></i></span></div>
<div><span style="background-color:rgb(255, 255, 255)"><i><font>E Mail: [email-masked]</font></i></span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Saturday, May 16, 2020, 06:33:00 PM GMT+4, Babyshop &lt;[email-masked]&gt; wrote:
                
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                <div><div id="ydp5e55dbd7yiv1618371734"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="text-align:left">Dear Customer</div>
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<div style="text-align:left">Thank you for contacting us.</div>
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<div style="text-align:left">We apologize for the delayed response to your email, we are overwhelmed with inquiries due to the current ongoing situation.</div>
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<div style="text-align:left">We are constantly updating our “Business Update" section under our “Help Centre" pages, we suggest you to please visit the page for up to date information.</div>
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<div style="text-align:left"><strong>Deliveries</strong></div>
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<div style="text-align:left">If you are following up on your delivery, please visit the “Business Update" section on our websites for up to date delivery time frames.</div>
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<div style="text-align:left">You can also track your orders under “Order History" in your account.</div>
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<div style="text-align:left"><strong>RETURNS</strong></div>
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<div style="text-align:left">Due to operational restraints, we are temporarily unable to process any return collections.</div>
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<div style="text-align:left">
<strong>United Arab Emirates</strong> – Return to stores are currently accepted only in the emirates of <strong><u>Dubai, Sharjah &amp; Fujairah</u></strong>.</div>
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<div style="text-align:left">
<strong>Saudi Arabia</strong> – Return to stores are accepted across all our stores.</div>
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<div style="text-align:left">
<strong>Kuwait &amp; Bahrain</strong> – We are currently not accepting returns due to official restraints. Please keep on checking “Business Updates" under our Help Center pages for the most latest updates.</div>
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<div style="text-align:left">We suggest you can refer to our Frequently Asked Questions by visiting the Help Centre on our websites.</div>
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<div style="text-align:left">If your query is not answered by above, please <a href="https://form.jotform.com/201033158259450?TicketID=992329" rel="noreferrer" target="_blank">click here</a> (<a href="https://form.jotform.com/201033158259450?TicketID=992329" rel="noreferrer" target="_blank">https://form.jotform.com/201033158259450?TicketID=992329</a>) to and follow the step by step instructions to give us more details about your query.</div>
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<div style="text-align:left">Please do not reply to this email. Please click on the link above if you wish to contact us again for your query.</div>
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<div>Your friends,</div>
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<div>Support team</div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/992329