Subject: New Reply Received - Re: You left Something in your cart
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 16 May 2020 12:47:43 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Re: You left Something in your cart  Ticket comment <div dir="auto">I don't want anything from splash anymore please don't send emails </div>
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<div id="composer_signature" dir="auto"><div style="font-size:85%;color:#575757" dir="auto">Sent from my Samsung Galaxy smartphone.</div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Splash &lt;[email-masked]&gt; </div>
<div>Date: 16/05/2020  16:23  (GMT+04:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#958445] - Re: You left Something in your cart </div>
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<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="text-align: left">Dear Customer</div>
<br>
<div style="text-align: left">Thank you for contacting us.</div>
<br>
<div style="text-align: left">We apologize for the delayed response to your email, we are overwhelmed with inquiries due to the current ongoing situation.</div>
<br>
<div style="text-align: left">We are constantly updating our “Business Update" section under our “Help Centre" pages, we suggest you to please visit the page for up to date information.</div>
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<div style="text-align: left"><strong>Deliveries</strong></div>
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<div style="text-align: left">If you are following up on your delivery, please visit the “Business Update" section on our websites for up to date delivery time frames.</div>
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<div style="text-align: left">You can also track your orders under “Order History" in your account.</div>
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<div style="text-align: left"><strong>RETURNS</strong></div>
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<div style="text-align: left">Due to operational restraints, we are temporarily unable to process any return collections.</div>
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<div style="text-align: left">
<strong>United Arab Emirates</strong> – Return to stores are currently accepted only in the emirates of <strong><u>Dubai, Sharjah &amp; Fujairah</u></strong>.</div>
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<div style="text-align: left">
<strong>Saudi Arabia</strong> – Return to stores are accepted across all our stores.</div>
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<div style="text-align: left">
<strong>Kuwait &amp; Bahrain</strong> – We are currently not accepting returns due to official restraints. Please keep on checking “Business Updates" under our Help Center pages for the most latest updates.</div>
<br>
<div style="text-align: left">We suggest you can refer to our Frequently Asked Questions by visiting the Help Centre on our websites.</div>
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<div style="text-align: left">If your query is not answered by above, please <a href="https://form.jotform.com/201033158259450?TicketID=958445" rel="noreferrer">click here</a> (<a href="https://form.jotform.com/201033158259450?TicketID=958445" rel="noreferrer">https://form.jotform.com/201033158259450?TicketID=958445</a>) to and follow the step by step instructions to give us more details about your query.</div>
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<div style="text-align: left">Please do not reply to this email. Please click on the link above if you wish to contact us again for your query.</div>
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<div>Your friends,</div>
<br>
<div>Support team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/958445