Subject: New Reply Received - Fetchr Support \ Ticket #1878639 \ TOMORROW DELIVERY
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 16 May 2020 05:15:28 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Fetchr Support \ Ticket #1878639 \ TOMORROW DELIVERY  Ticket comment <div style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif; font-size:13px">
	<div style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif; font-size:13px">
<div dir="ltr">
<div dir="ltr">Hi Team,<br><br>Greetings,</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">The mentioned order has been collected sucessfully, and our team has been notified to return it back at the soonest.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Don’t hesitate to contact us anytime whenever you want.<br><br>it's our passion to serve you anytime.<br><br>Check your ticket status at: <a href="https://fetchrsupport.freshdesk.com/public/tickets/822e738baae89504062446033e6036f3b4bea5fb126855e3f28c532134c07f99" rel="noreferrer">https://fetchrsupport.freshdesk.com/public/tickets/822e738baae89504062446033e6036f3b4bea5fb126855e3f28c532134c07f99</a>
</div>
<div><br></div>
</div>
<div dir="ltr">
<div><br></div>
<div><strong>Thank you and Best Regards, </strong></div>
<div><br></div>
<table border="0" cellpadding="0" style="border-collapse: collapse; border: 1px solid #afafaf; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 12.8px; font-family: Times" width="856"><tbody><tr>
<td style="font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; font-size: 12px" width="118"><img src="https://ci4.googleusercontent.com/proxy/6_6nwN6SA3EPgZ1ItXMeZFBnysdFMBWpPLZM763N31lVupxN4VJZU-T_dqvJEWWkrmvpgvSceOL_H0Nku7CV2fDBFziWnkkYfSlpWmrSyPdhTQSk0B_Uwxo_ggksmxuOWls2I-rqvyyWoNctMC13dHo8wKQmOZQgn32hkUjTRBNZvydIEPPhMCctavpmKvFOF3zSklrURv4=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcNjZWcjl0ZFFuZlE&amp;revid=0BxdMZghf4qjcZURRWnd5UFVnemJyZjRGbVp6MVhWYXpIcTZjPQ" width="96" height="25" class="fr-fic fr-dii"></td>
<td style="font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; font-size: 12px" width="732"><table border="0" cellpadding="0" style="margin-bottom: 10px" width="429"><tbody>
<tr>
<td bgcolor="#FE7A44" rowspan="3" style="font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; width: 2px" width="0">
<br><br><br><br><br>
</td>
<td style="font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; padding-left: 5px" width="395">
<div><strong>Hala Saad - Client support executive</strong></div>
<div><strong><br></strong></div>
<div><strong>UAE Phone: +97148018111 </strong></div>
<div><strong><br></strong></div>
<div><strong>KSA Phone: +966114097307 / +966114097301</strong></div>
</td>
</tr>
<tr><td style="font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; padding-left: 5px">
<div>
<strong> Website</strong>: <a href="http://www.fetchr.us/" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank">www.fetchr.us</a>
</div>
<div><br></div>
</td></tr>
<tr><td style="font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif">
<a href="https://itunes.apple.com/ae/app/fetchr-package-pickup-payments/id970996178?mt=8" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci3.googleusercontent.com/proxy/jak5X3DO6CvF7pq6giPNRheSWT3MCATBgNyj8JS_ySHsGIJg2sm55RYNyRU7D3O5t40_3RNHF5pv9Caa9WYEz3v5Cvzr4XZfe-fSla43PemaJ1oMkn5TpQzNo97DKZLgRX4s1r_HExIeAVcTttGwjIcJiYbYn3TYMHAAl4eZE89Cp96O_gt0-y8fHaYKCKLPX9xUNISOB3Y=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcUmxCWV9YcVdzODA&amp;revid=0BxdMZghf4qjcRHZPMnVyQmhjWTNQdCs2VEs5QSt6TnNGeVlJPQ" alt="" width="32" height="57" class="fr-fic fr-dii"></a><a href="https://play.google.com/store/apps/details?id=com.fetchr.customerapp&amp;hl=en" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci6.googleusercontent.com/proxy/BykRJyK8cj1XQUXhcQcQfYTjhMGPBgVqMoy14M52Z9mqpNfLCFnXfpClOf9CzY-Opidq_uUCqW9R_1XDBIAFD96ET7lJ5vQ0MI6vRUzTNAn3O1ur4yxJ1paEJeulJSQTuBxYgIY7mYn6FfQ2LTnsWkjqoPT-J0q7sD9C5KGtE5ozf8xxMbshgpLo50rbeZfzuyK-BW1MBVQ=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcWHNpQjgzeG1LTTQ&amp;revid=0BxdMZghf4qjcSklZVm5RQkdsMUMrRnVhRTlROHlTaW9IS1NvPQ" alt="" width="31" height="58" class="fr-fic fr-dii"></a><a href="https://www.facebook.com/fetchr.shiphappy/?fref=ts" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci6.googleusercontent.com/proxy/Wuh1AWBi4vcikDt3EGBr9d2WuidJIU-uobYFReRRliMHumIEhxQv-EXoFDT6_qZkQGZifwNueBxKqIlPfa42BJo-bqIXwdO1kTWK_idHbObZH-Re4SYIrzFIWxaUmb8R-yyvJ4iiI_c5z5u3OdY-MU3mKEJJspx7hkIyNvas9JaOYoDbCGj9VgeimmkCGjMz8MFARtJzKoc=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcZFE2cDVmYWRnVHc&amp;revid=0BxdMZghf4qjcSmY3YTgrWlVuYUF1TVRLZlg5Rk9mc1hGaTRvPQ" alt="" width="32" height="58" class="fr-fic fr-dii"></a><a href="https://www.instagram.com/fetchr/?hl=en" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci5.googleusercontent.com/proxy/1f1X4kUJrU69i6f4zgZMrsed-k5p86PAcGjHKo683o8MqOSwc0_VFkH_OdXHWXlJ2uQ6GWRC_TrvzZsrP9Of1n3fPfV2WY2K8X0OxlcCSJylo_86x0l5r80lUGKtRl4I15du3RVnHaXe8ge2jQVOIyI8S1QfsHvh0pRCwlG3luKdXapz007tSx5zHSIP1MDjhYhn98IGzZY=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcWVVEdlUzaVJ5ZEE&amp;revid=0BxdMZghf4qjcRmJZMnFPUmQybkVMU3dmTnNFelJ0OUlKcHcwPQ" alt="" width="32" height="59" class="fr-fic fr-dii"></a><a href="https://www.linkedin.com/company/fetchr" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci4.googleusercontent.com/proxy/Chu16MT8H_zlu-VF2IMFrXFtMHt2lLs47Dl801CTHZVxGsRLwwtbkxerRPxlbbqhIxw7jocFBYNple0w8yzGerYu2v_qaEk1hTM_t1Yhycn1OiEKl2dTpe_oL2sn1CWjeIkqU49qkrQpINavNcucHY9E-fc7USd_2DhoExCWFqXjVUy3pr4vVzFupyNOP3GsmBzH92UMAHk=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcdnlXUnlWaEM4T1E&amp;revid=0BxdMZghf4qjcSjlHaTdoN09HdFFvN0RGa2g4NXVJYjdBeXdNPQ" alt="" width="33" height="58" class="fr-fic fr-dii"></a><br><b style="font-family: Helvetica"><span style="font-family: georgia, serif; color: rgb(255, 123, 71)">Leading effective change through people!</span></b>
</td></tr>
</tbody></table></td>
</tr></tbody></table>
</div>
<div class="freshdesk_quote">
            <blockquote class="freshdesk_quote">
              On
              Sat, May 16 at  6:25 AM
              <span class="separator">,  Centrepoint &lt;[email-masked]&gt;  wrote:
              <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="text-align: left">Dear Customer</div>
<br>
<div style="text-align: left">Thank you for contacting us.</div>
<br>
<div style="text-align: left">We apologize for the delayed response to your email, we are overwhelmed with inquiries due to the current ongoing situation.</div>
<br>
<div style="text-align: left">We are constantly updating our “Business Update" section under our “Help Centre" pages, we suggest you to please visit the page for up to date information.</div>
<br>
<div style="text-align: left"><strong>Deliveries</strong></div>
<br>
<div style="text-align: left">If you are following up on your delivery, please visit the “Business Update" section on our websites for up to date delivery time frames.</div>
<br>
<div style="text-align: left">You can also track your orders under “Order History" in your account.</div>
<br>
<div style="text-align: left"><strong>RETURNS</strong></div>
<br>
<div style="text-align: left">Due to operational restraints, we are temporarily unable to process any return collections.</div>
<br>
<div style="text-align: left">
<strong>United Arab Emirates</strong> – Return to stores are currently accepted only in the emirates of <strong><u>Dubai, Sharjah &amp; Fujairah</u></strong>.</div>
<br>
<div style="text-align: left">
<strong>Saudi Arabia</strong> – Return to stores are accepted across all our stores.</div>
<br>
<div style="text-align: left">
<strong>Kuwait &amp; Bahrain</strong> – We are currently not accepting returns due to official restraints. Please keep on checking “Business Updates" under our Help Center pages for the most latest updates.</div>
<br>
<div style="text-align: left">We suggest you can refer to our Frequently Asked Questions by visiting the Help Centre on our websites.</div>
<br>
<div style="text-align: left">If your query is not answered by above, please <a href="http://https:/form.jotform.com/201033158259450?TicketID=992447" rel="noreferrer">click here</a> (<a href="http://https:/form.jotform.com/201033158259450?TicketID=992447" rel="noreferrer">https://form.jotform.com/201033158259450?TicketID=992447</a>) to and follow the step by step instructions to give us more details about your query.</div>
<br>
<div style="text-align: left">Please do not reply to this email. Please click on the link above if you wish to contact us again for your query.</div>
<br>
<div>Your friends,</div>
<br>
<div>Support team</div>
<br>

	

</div>

            </span>
</blockquote>
           </div>
</div>

	

</div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/992447