Subject: Re: Late shipping
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, "Mustafa Fuad. Mohammed" <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 14 May 2020 23:21:32 -0700 (MST)

Hi Team, 

With reference to the tracking number: FP04140100035. we request you to kindly arrange the delivery ASAP. The customer is chasing us for his order. 

Thanks & Regards, 
Seeta Kunwar 

From: "Mustafa Fuad. Mohammed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 14 May, 2020 20:12:21 
Subject: Late shipping 

Hi Team, 

Problem Statement: Late Shipping 
Order Date : 11 Apr 2020 
Order ID: 8377056881 
Tracking ID: FP04140100035 
Assistance Required: Need Urgent Delivery 
Issue Description: Customer placed order on 11 Apr and till now he/she has not received the order. As per the hybris the order status is shipped. 
Customer is chasing us for his/her order so we request you to expedite the delivery date asap. 

Regards, 
Mustafa Alawdi