Subject: Re: Refund Not processed
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: mustafa mohammed <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 14 May 2020 13:19:45 -0700 (MST)

Hi Mustafa, 

Kindly elaborate your escalation what need to be done in this case. However the order has been delivered to cueormer on 11 May. 

Regards, 
Fauzan 

From: "mustafa mohammed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, 11 May, 2020 19:48:32 
Subject: Refund Not processed 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : 13 Apr 2020 
Order ID: 6481311578 
Tracking ID: 290085777209 
Ticket no. 921634 

Assistance Required: Need refund for customer. 
Issue Description: As per the Hybris website the items Status is shipped please update us about the product or kindly Generate and process the RMA asap and update us. 

Regards, 
Mustafa Alawdi