Subject: Re: Refund Not Processed ( Wrong order delivered) _6616395654
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ahmad Daher <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 14 May 2020 03:38:16 -0700 (MST)

Hi Malik, 

Could you please update us if the refund has been done or not. 

Regards, 
Fauzan 

From: "Malik Ismail" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Ahmad Daher" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Sunday, 19 April, 2020 13:21:54 
Subject: RE: Refund Not Processed ( Wrong order delivered) _6616395654 

Hi Seeta, 

Currently bank transfer requests is pending from banks due to current situation. 

Regards, 

Malik Ismail 

From: Seeta Seeta <[email-masked]> 
Sent: Sunday, April 19, 2020 11:17 AM 
To: Malik Ismail <[email-masked]> 
Cc: Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Ahmad Daher <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: Refund Not Processed ( Wrong order delivered) _6616395654 
Importance: High 

External email sender, please take precaution. 

Hi Malik, 

Can you please into the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ahmad Daher" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 18 April, 2020 12:16:53 
Subject: Re: Refund Not Processed ( Wrong order delivered) _6616395654 

Dear All 

Please escalate the case to finance team as customer request us to transfer the money from My credit to his account 
Thanks 
Ahmad 

From: "Ahmad Daher" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, 18 March, 2020 18:38:11 
Subject: Refund Not Processed ( Wrong order delivered) _6616395654 

Ticket 485676 

​Dear Team 

Problem Statement: Refund Not Processed ( Wrong order delivered) 

Order Date :Sep 9, 2018 
Order ID: 6616395654 
Return Tracking ID: 34179474680329 
RMA: 23339001 

Customer has received the wrong order, so he did return , please check and advise 

​ 
Regards, 

Ahmad 

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