Subject: New Reply Received - Important information regarding your return request
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 12 May 2020 13:51:28 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Important information regarding your return request  Ticket comment <div dir="ltr">
<div>Dear,</div>
<div><br></div>
<div>Return request of my orders # 9774489653 &amp; 9775704811 is accepted and shipment collected by ARAMEX on 14 April 2020 under AWB 45904248213 &amp; 45904248191 respectively. </div>
<div><br></div>
<div>As per the last update from your representative, Both items received in warehouse and refund will be processed within 7 - 8 business days.</div>
<div><br></div>
<div>I am very DISAPPOINTED AND FRUSTRATED with the misleading information from highly reputed enterprise like SPLASH.</div>
<div><br></div>
<div>Request you to refund my money at the earliest.</div>
<div><br></div>
<div>Thanks &amp; regards,</div>
<div>Unais Usman<br>
</div>
</div>
<br><div class="gmail_quote"><div class="gmail_attr" dir="ltr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, May 10, 2020 at 5:35 PM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;padding-left:1ex;border-left-color:rgb(204,204,204);border-left-width:1px;border-left-style:solid"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div>

        Dear Customer,<br><br>

        We apologize for the recent email that you have received, 
        it was sent out mistakenly. We would request you to please ignore.<br><br>

        Please note – We are still unable to accept returns in UAE. 
        We will keep you informed once returns are back to normal.<br><br>

        Thank you for your cooperation.<br><br>

        Your Friends,<br>
        Support Team.
        
        </div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/905376