Subject: New Reply Received - Important information regarding your return request
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 11 May 2020 14:07:36 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Important information regarding your return request  Ticket comment <div>Dear customer service,</div>
<div id="yMail_cursorElementTracker_1589205956825"><br></div>
<div id="yMail_cursorElementTracker_1589205957089">I thank you for your reply, I will visit the Dubai mall store in the following days in order to return my item.</div>
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<div id="yMail_cursorElementTracker_1589206026651">Regards</div>
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<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div>----- Forwarded message -----</div> <div><b></b></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: "Max" &lt;[email-masked]&gt; </div>
<div>
<b>To:</b> "[email-masked]" &lt;[email-masked]&gt;</div> <div style='display:"none"'>
<b>Cc:</b> </div> <div>
<b>Sent:</b> Sat, 9 May 2020 at 12:28</div> <div>
<b>Subject:</b> Important information regarding your return request - 898347</div>   <div id="yiv5267350986"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div><em>Dear customer, </em></div>
<div><em> </em></div>
<div><em>As you know, on Monday, we wrote to inform you that your return request was being cancelled in line with official directives. As promised, we continue to keep you up to date on the latest developments, and we are happy to share that <strong>we now accept returns in our stores.</strong></em></div>
<div><em> </em></div>
<div><em>If you still wish to return your items, please <strong>visit your local store,</strong> where our in-store team will gladly process your return request.</em></div>
<div><strong><em> </em></strong></div>
<div><em>Unfortunately, at this time, we are unable to process return collection requests. We’re working to reopen this service as soon as possible and will keep you updated.  If you have any queries, please continue to check our Frequently Asked Questions (FAQs) section, where we will regularly share the latest information.</em></div>
<div><em> </em></div>
<div><em>As always, your safety
  is of utmost importance to us. As a homegrown brand, we are working with the government and local authorities to ensure a smooth customer experience, in line with the directives mandated.</em></div>
<div><em> </em></div>
<div><em>Your Friends,</em></div>
<div><em dir="ltr">Support Team</em></div>
<br>

</div></div>  </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/898347