Subject: New Reply Received - Delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 11 May 2020 06:18:20 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Delivery  Ticket comment <div><div dir="auto">WHERE IS THE ORDER??????????????</div></div>
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<div>On Thu, 7 May 2020 at 3:51 PM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Hadier Husien,<br><br><span style="background-color:initial" dir="ltr">Please don't think we have forgotten about you. We are checking daily with our team to solve your concern. Your patience during this time is highly appreciated. This is definitely not the quality of our brand and we are working hard to fix it, please accept our apologies. </span>
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<div>Please do let us know if there is anything else you require.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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              On
              Thu, 7 May at 11:47 AM
              <span>,  Hadier Husien &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;  wrote:
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<div dir="auto">Hi there, </div>
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<div dir="auto">I am sorry to tell you that it was the worst experience ever to make an order from baby shop so plz if the order will  not come in week plz cancel it and it will be my last time to try to order from you.</div>
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<div>On Tue, 5 May 2020 at 5:01 PM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Hadier Husien,<br><br>We apologize for the inconvenience that you are facing. Due to the current situation we are facing many challenges which do not reflect our regular way of customer service. </div>
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<div dir="ltr">Please note we have escalated the issue and looking into it at top priority. </div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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              On
              Mon, 4 May at  6:06 PM
              <span>,  Hadier Husien &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;  wrote:
              <div><div dir="auto">Now i have received my.max order but still no thing from baby shop however i made it before max.now i am trying to track it and they said the number is not valid?!!! <div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEwNzM5ODcyNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.4Io6ilMGMZV13eguC_oCJ0bRnh3CZU2x38HtySTf06I" style="max-width:100%"></div>
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<div>On Sun, 3 May 2020 at 12:21 PM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Hadier Husien,<br><br>We apologize for the inconvenience you're facing. We understand your concern and have escalated it to the related parties.</div>
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<div dir="ltr">Feel free to contact us anytime.</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/822744