Subject: New Reply Received - Important information regarding your return request
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 11 May 2020 01:59:46 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Important information regarding your return request  Ticket comment <div>
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<div style="direction: ltr">Hello,</div>
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<div style="direction: ltr">You have already had the courier collect the item from me the day after I sent the request through. Did you not receive the item?
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<div style="direction: ltr">I have yet to be refunded.</div>
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<div style="direction: ltr">Thanks,</div>
<div style="direction: ltr">Matilda</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Babyshop &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, May 10, 2020 5:37:19 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#905981] - Important information regarding your return request
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<div>Dear Customer,<br>
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We apologize for the recent email that you have received, it was sent out mistakenly. We would request you to please ignore.<br>
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Please note – We are still unable to accept returns in UAE. We will keep you informed once returns are back to normal.<br>
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Thank you for your cooperation.<br>
<br>
Your Friends,<br>
Support Team. </div>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/905981