Subject: New Reply Received - Important information regarding your return request
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 09 May 2020 13:06:04 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Important information regarding your return request  Ticket comment <div>Greetings, </div>
<div id="yMail_cursorElementTracker_1589029302529">You already received the returned items since 4 weeks ago. </div>
<div id="yMail_cursorElementTracker_1589029449376">All what I am requesting for is that you return my money back which is equal to 117 SAR. </div>
<div id="yMail_cursorElementTracker_1589029468490"><br></div>
<div id="yMail_cursorElementTracker_1589029469323">I have already filed a complaint to the ministry of commerce regarding my case, since you haven't been neither responding properly nor returning my money! </div>
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<div id="yMail_cursorElementTracker_1589029314956">
<div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, May 9, 2020 at 10:55 AM, Max</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv1105476926"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div><em>Dear customer, </em></div>
<div><em> </em></div>
<div><em>As you know, on Monday, we wrote to inform you that your return request was being cancelled in line with official directives. As promised, we continue to keep you up to date on the latest developments, and we are happy to share that <strong>we now accept returns in our stores.</strong></em></div>
<div><em> </em></div>
<div><em>If you still wish to return your items, please <strong>visit your local store,</strong> where our in-store team will gladly process your return request.</em></div>
<div><strong><em> </em></strong></div>
<div><em>Unfortunately, at this time, we are unable to process return collection requests. We’re working to reopen this service as soon as possible and will keep you updated.  If you have any queries, please continue to check our Frequently Asked Questions (FAQs) section, where we will regularly share the latest information.</em></div>
<div><em> </em></div>
<div><em>As always, your safety
  is of utmost importance to us. As a homegrown brand, we are working with the government and local authorities to ensure a smooth customer experience, in line with the directives mandated.</em></div>
<div><em> </em></div>
<div><em>Your Friends,</em></div>
<div><em dir="ltr">Support Team</em></div>
<br>

</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/894904