Subject: New Reply Received - Important information regarding your return request
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 09 May 2020 11:32:36 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Important information regarding your return request  Ticket comment <div>
<div dir="auto">Hi Seeta,</div>
<div dir="auto"><br></div>
<div dir="auto">The problem is that the returns had already delivered to your center by Aramex but my orders haven’t updated yet.</div>
<div dir="auto"> What I should do?</div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto">Thank you </div>
<div dir="auto">Maram</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 9 May 2020 at 1:33 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>There is a new comment in the ticket submitted by Maram A to HelpCPAE</div>
<br> Comment added by : Seeta Kunwar<br><br>Comment Content: <br><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>

        Dear customer,<br><br>
        
        As you know, on Monday, we wrote to inform you that your return request was being canceled in line with official directives. As promised, we continue to keep you up to date on the latest developments, and we are happy to share that we now accept returns in our stores.<br><br>
        
        If you still wish to return your items, please visit your local store, where our in-store team will gladly process your return request.<br><br>
        
        Unfortunately, at this time, we are unable to process return collection requests. We’re working to reopen this service as soon as possible and will keep you updated.  If you have any queries, please continue to check our Frequently Asked Questions (FAQs) section, where we will regularly share the latest information.<br><br>
        
        As always, your safety is of utmost importance to us. As a homegrown brand, we are working with the government and local authorities to ensure smooth customer experience, in line with the directives mandated.<br><br>
        
        Your Friends,<br>
        Support Team
        
        </div>

	
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<div style="text-align:left"><font color="#663366"><span style="border-collapse:collapse;line-height:18px">Maram Barifah</span></font></div>
<div style="text-align:left"><font color="#663366"><span style="border-collapse:collapse;line-height:18px"><br></span></font></div>
<div style="text-align:left"><font color="#663366"><span style="border-collapse:collapse;line-height:18px">Lecturer at UQU (Information Science Dep.)</span></font></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/896700