Subject: New Reply Received - Exchange to different size
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 07 May 2020 18:03:54 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Exchange to different size  Ticket comment <div dir="ltr">hello</div>
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<div>On Sat, May 2, 2020 at 3:03 PM Omar Kurdi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Max Team,<div><br></div>
<div>Hope you are staying healthy and safe.<br><div><br></div>
<div>I just noticed that you are currently not accepting returns at this time, however there is no more information on that even when clicking on the 'read more', so unsure how to go about this.</div>
<div>In my order i have bought 5 tshirts that do not fit me at all and wish to exchange them to a smaller size.</div>
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<div>This is related to tshirts in Order #9780176999 i received today. I would like to exchange the same tshirts but in size S instead of M. The rest of the items are good.</div>
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<div>Looking forward to hearing back from you on the next steps for this.</div>
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<div>Regards,</div>
<div>Omar Kurdi</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/865738