Subject: New Reply Received - Re: Fetchr Support \ W1001978 //AWB 3413294342759 \ Ticket [#1863514] Updated
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 06 May 2020 10:37:47 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Re: Fetchr Support  \ W1001978 //AWB 3413294342759 \ Ticket [#1863514] Updated  Ticket comment <div style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif; font-size:13px">
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<div>Hi Max,</div>
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<div dir="ltr">Thank you.</div>
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<br><br>Check your ticket status at: <a href="https://fetchrsupport.freshdesk.com/public/tickets/e34d7b6b1c60628ef1c4c4549fac3d3fbf6b00b3150970034d900fb7011812e0" rel="noreferrer">https://fetchrsupport.freshdesk.com/public/tickets/e34d7b6b1c60628ef1c4c4549fac3d3fbf6b00b3150970034d900fb7011812e0</a>
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<span style="box-sizing: border-box; word-break: normal; overflow-wrap: break-word; font-weight: 700"><span style="box-sizing: border-box; word-break: normal; overflow-wrap: break-word; color: rgb(255, 153, 0)">UAE Phone:</span></span><span style="box-sizing: border-box; word-break: normal; overflow-wrap: break-word"> </span><span style="box-sizing: border-box; word-break: normal; overflow-wrap: break-word; font-weight: 700">+97148018111</span>
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              On
              Mon, May 4 at 10:54 AM
              <span class="separator">,  Hala saad &lt;[email-masked]&gt;  wrote:
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<div>Hi Max,<br><img id="cursor" width="0" height="0" rel="cursor" class="fr-fic fr-dii" style=""><br>Kindly be noted that our team still working on your request and we will update you once done.<br><br>Check your ticket status at: <a href="https://fetchrsupport.freshdesk.com/public/tickets/e34d7b6b1c60628ef1c4c4549fac3d3fbf6b00b3150970034d900fb7011812e0" rel="noreferrer">https://fetchrsupport.freshdesk.com/public/tickets/e34d7b6b1c60628ef1c4c4549fac3d3fbf6b00b3150970034d900fb7011812e0</a>
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<div><strong>Thank you and Best Regards, </strong></div>
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<td style="font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; font-size: 12px" width="118"><img src="https://ci4.googleusercontent.com/proxy/6_6nwN6SA3EPgZ1ItXMeZFBnysdFMBWpPLZM763N31lVupxN4VJZU-T_dqvJEWWkrmvpgvSceOL_H0Nku7CV2fDBFziWnkkYfSlpWmrSyPdhTQSk0B_Uwxo_ggksmxuOWls2I-rqvyyWoNctMC13dHo8wKQmOZQgn32hkUjTRBNZvydIEPPhMCctavpmKvFOF3zSklrURv4=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcNjZWcjl0ZFFuZlE&amp;revid=0BxdMZghf4qjcZURRWnd5UFVnemJyZjRGbVp6MVhWYXpIcTZjPQ" width="96" height="25" class="fr-fic fr-dii"></td>
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<strong>Hala Saad - Client support executive</strong><div></div>
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<div><strong>UAE Phone: +97148018111 </strong></div>
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<div><strong>KSA Phone: +966114097307 / +966114097301</strong></div>
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<strong> Website</strong>: <a href="http://www.fetchr.us/" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank">www.fetchr.us</a>
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<a href="https://itunes.apple.com/ae/app/fetchr-package-pickup-payments/id970996178?mt=8" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci3.googleusercontent.com/proxy/jak5X3DO6CvF7pq6giPNRheSWT3MCATBgNyj8JS_ySHsGIJg2sm55RYNyRU7D3O5t40_3RNHF5pv9Caa9WYEz3v5Cvzr4XZfe-fSla43PemaJ1oMkn5TpQzNo97DKZLgRX4s1r_HExIeAVcTttGwjIcJiYbYn3TYMHAAl4eZE89Cp96O_gt0-y8fHaYKCKLPX9xUNISOB3Y=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcUmxCWV9YcVdzODA&amp;revid=0BxdMZghf4qjcRHZPMnVyQmhjWTNQdCs2VEs5QSt6TnNGeVlJPQ" alt="" width="32" height="57" class="fr-fic fr-dii"></a><a href="https://play.google.com/store/apps/details?id=com.fetchr.customerapp&amp;hl=en" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci6.googleusercontent.com/proxy/BykRJyK8cj1XQUXhcQcQfYTjhMGPBgVqMoy14M52Z9mqpNfLCFnXfpClOf9CzY-Opidq_uUCqW9R_1XDBIAFD96ET7lJ5vQ0MI6vRUzTNAn3O1ur4yxJ1paEJeulJSQTuBxYgIY7mYn6FfQ2LTnsWkjqoPT-J0q7sD9C5KGtE5ozf8xxMbshgpLo50rbeZfzuyK-BW1MBVQ=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcWHNpQjgzeG1LTTQ&amp;revid=0BxdMZghf4qjcSklZVm5RQkdsMUMrRnVhRTlROHlTaW9IS1NvPQ" alt="" width="31" height="58" class="fr-fic fr-dii"></a><a href="https://www.facebook.com/fetchr.shiphappy/?fref=ts" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci6.googleusercontent.com/proxy/Wuh1AWBi4vcikDt3EGBr9d2WuidJIU-uobYFReRRliMHumIEhxQv-EXoFDT6_qZkQGZifwNueBxKqIlPfa42BJo-bqIXwdO1kTWK_idHbObZH-Re4SYIrzFIWxaUmb8R-yyvJ4iiI_c5z5u3OdY-MU3mKEJJspx7hkIyNvas9JaOYoDbCGj9VgeimmkCGjMz8MFARtJzKoc=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcZFE2cDVmYWRnVHc&amp;revid=0BxdMZghf4qjcSmY3YTgrWlVuYUF1TVRLZlg5Rk9mc1hGaTRvPQ" alt="" width="32" height="58" class="fr-fic fr-dii"></a><a href="https://www.instagram.com/fetchr/?hl=en" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci5.googleusercontent.com/proxy/1f1X4kUJrU69i6f4zgZMrsed-k5p86PAcGjHKo683o8MqOSwc0_VFkH_OdXHWXlJ2uQ6GWRC_TrvzZsrP9Of1n3fPfV2WY2K8X0OxlcCSJylo_86x0l5r80lUGKtRl4I15du3RVnHaXe8ge2jQVOIyI8S1QfsHvh0pRCwlG3luKdXapz007tSx5zHSIP1MDjhYhn98IGzZY=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcWVVEdlUzaVJ5ZEE&amp;revid=0BxdMZghf4qjcRmJZMnFPUmQybkVMU3dmTnNFelJ0OUlKcHcwPQ" alt="" width="32" height="59" class="fr-fic fr-dii"></a><a href="https://www.linkedin.com/company/fetchr" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci4.googleusercontent.com/proxy/Chu16MT8H_zlu-VF2IMFrXFtMHt2lLs47Dl801CTHZVxGsRLwwtbkxerRPxlbbqhIxw7jocFBYNple0w8yzGerYu2v_qaEk1hTM_t1Yhycn1OiEKl2dTpe_oL2sn1CWjeIkqU49qkrQpINavNcucHY9E-fc7USd_2DhoExCWFqXjVUy3pr4vVzFupyNOP3GsmBzH92UMAHk=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcdnlXUnlWaEM4T1E&amp;revid=0BxdMZghf4qjcSjlHaTdoN09HdFFvN0RGa2g4NXVJYjdBeXdNPQ" alt="" width="33" height="58" class="fr-fic fr-dii"></a><br><b style="font-family: Helvetica"><span style="font-family: georgia, serif; color: rgb(255, 123, 71)">Leading effective change through people!</span></b>
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              On
              Thu, Apr 30 at  6:15 PM
              <span class="separator">,  Tahany Ali Ibrahem Ali &lt;[email-masked]&gt;  wrote:
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<div>Hi Max,<br>
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<div dir="ltr">Please note that we have advised the operation team to check the number of items collected fro the customer and will update you with the confirmation once received.</div>
<div dir="ltr">​</div>
<div dir="ltr">Thank you.</div>
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<br>Check your ticket status at: <a href="https://fetchrsupport.freshdesk.com/public/tickets/e34d7b6b1c60628ef1c4c4549fac3d3fbf6b00b3150970034d900fb7011812e0" rel="noreferrer">https://fetchrsupport.freshdesk.com/public/tickets/e34d7b6b1c60628ef1c4c4549fac3d3fbf6b00b3150970034d900fb7011812e0</a>
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<span style="box-sizing: border-box; word-break: normal; overflow-wrap: break-word; font-weight: 700"><span style="box-sizing: border-box; word-break: normal; overflow-wrap: break-word; color: rgb(255, 153, 0)">UAE Phone:</span></span><span style="box-sizing: border-box; word-break: normal; overflow-wrap: break-word"> </span><span style="box-sizing: border-box; word-break: normal; overflow-wrap: break-word; font-weight: 700">+97148018111</span>
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              On
              Thu, Apr 30 at 10:31 AM
              <span class="separator">,  Max &lt;[email-masked]&gt;  wrote:
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<div>Dear Support,<br><br>Thank you for getting in touch with us.</div>
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<div>We are experiencing high volume due to the ongoing situation and replying on your email might take longer than usual. </div>
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<div>We will reply to your message as soon as we can.</div>
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<div>While waiting, we advise you to please visit our HELP CENTRE pages to get more information about our policies &amp; FAQs.</div>
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<div>We appreciate your patience &amp; cooperation.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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<div dir="rtl" style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>عزيزنا العميل،</div>
<div style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'><br></div>
<div dir="rtl" style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>شكرا لك على التواصل معنا.</div>
<div style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'><br></div>
<div dir="rtl" style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>نحن نشهد تزايداً كبيرًا في الإستفسارات بسبب الوضع المستمر ، قد يستغرق الرد على بريدك الإلكتروني وقتًا أطول من المعتاد. سنرد على رسالتك في أقرب وقت ممكن.</div>
<div style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'><br></div>
<div dir="rtl" style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>أثناء الانتظار ، ننصحك برجاء زيارة صفحة مركز المساعدة للحصول على مزيد من المعلومات حول سياساتنا والأسئلة الشائعة.</div>
<div style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'><br></div>
<div dir="rtl" style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>نحن نقدر صبرك وتعاونك</div>
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