Subject: New Reply Received - Extra quantity , Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 05 May 2020 13:48:36 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Extra quantity , Returns  Ticket comment <div dir="auto">
<b>Order no. 9779371738</b><div dir="auto"><br></div>
<div dir="auto">Hi team,<div dir="auto">
<div dir="auto"><br></div>
<div dir="auto">It is disappointing that I haven't recieved any responses yet. I intially ordered 2 pairs of pants but wanted to return the orders  as the sizes were too small,but after talking with customer service, I was informed that <span style="background-color:rgb(255,224,130)"><b>returns are no longer accepted in any circumstances</b></span> due to current regulations.</div>
<div dir="auto"><span style="font-family:sans-serif"><br></span></div>
<div dir="auto">
<span style="font-family:sans-serif">Anyhow, I had ordered 2 pairs of pants but actually got 4 pairs in total. </span><span style="font-family:sans-serif">Please view the attached pictures</span><span style="font-family:sans-serif"> for reference. Kindly advice.</span>
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<div dir="auto"><br></div>
<div dir="auto"><i style="background-color:rgb(255,255,255)">1. Full length plain trousers with pocket detail and  belt loops</i></div>
<div dir="auto"><i style="background-color:rgb(255,255,255)">Colour :grey</i></div>
<div dir="auto"><i style="background-color:rgb(255,255,255)">Size 32 (recieved 2qty)</i></div>
<div dir="auto"><i style="background-color:rgb(255,255,255)"><br></i></div>
<div dir="auto"><i style="background-color:rgb(255,255,255)">2. Full length plain trousers with pocket detail and  belt loops</i></div>
<div dir="auto"><i style="background-color:rgb(255,255,255)">Colour :black</i></div>
<div dir="auto"><i style="background-color:rgb(255,255,255)">Size 32 ( recieved 2 qty)</i></div>
<div dir="auto"><br></div>
<div dir="auto">Cheers,</div>
<div dir="auto">Farhan</div>
<div dir="auto"><br style="font-family:sans-serif"></div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 28 Apr 2020, 1:59 pm Farhan Muhammed, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">Hi Team,<div><br></div>
<div>I ordered 2 pairs of pants of <b>size 32,</b> I would like to exchange it for a bigger size of <b>size 34</b>. I also got 2 extra pairs of the same product which I would like to return. </div>
<div><br></div>
<div><b>Order no. 9779371738</b></div>
<div><b>M- 055 -1378875</b></div>
<div><br></div>
<div>Regards,</div>
<div>Farhan</div>
<div><br></div>
<div><br></div>
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Attachments :
1. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043107701271'>20200505_171532.jpg</a><br />2. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043107701273'>20200505_171447.jpg</a><br />3. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043107701275'>20200505_171519.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/824109