Subject: New Reply Received - Re: Fetchr Support \ Ticket Received - 6473540001 - 34112711206424 - LATE REFUND \ Ticket [#1864777] Updated
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 05 May 2020 13:24:57 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Re: Fetchr Support  \ Ticket Received - 6473540001 - 34112711206424 - LATE REFUND \ Ticket [#1864777] Updated  Ticket comment <div style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif; font-size:13px">
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<div dir="ltr">Hi ​Team,<br><br>Apologies, we could not arrange delivery t Medina at the time being , but we start working on it once we resume working.</div>
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<div dir="ltr">Don’t hesitate to contact us anytime whenever you want.<br><br>it's our passion to serve you anytime.<br><br>Check your ticket status at: <a href="https://fetchrsupport.freshdesk.com/public/tickets/4fc6af2bbc34c04d22c8f70250f90c251344563fb6de10c278dda017d56e5ec8" rel="noreferrer">https://fetchrsupport.freshdesk.com/public/tickets/4fc6af2bbc34c04d22c8f70250f90c251344563fb6de10c278dda017d56e5ec8</a>
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<div><strong>Thank you and Best Regards, </strong></div>
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<div><strong>Hala Saad - Client support executive</strong></div>
<div><strong><br></strong></div>
<div><strong>UAE Phone: +97148018111 </strong></div>
<div><strong><br></strong></div>
<div><strong>KSA Phone: +966114097307 / +966114097301</strong></div>
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<strong> Website</strong>: <a href="http://www.fetchr.us/" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank">www.fetchr.us</a>
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<a href="https://itunes.apple.com/ae/app/fetchr-package-pickup-payments/id970996178?mt=8" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci3.googleusercontent.com/proxy/jak5X3DO6CvF7pq6giPNRheSWT3MCATBgNyj8JS_ySHsGIJg2sm55RYNyRU7D3O5t40_3RNHF5pv9Caa9WYEz3v5Cvzr4XZfe-fSla43PemaJ1oMkn5TpQzNo97DKZLgRX4s1r_HExIeAVcTttGwjIcJiYbYn3TYMHAAl4eZE89Cp96O_gt0-y8fHaYKCKLPX9xUNISOB3Y=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcUmxCWV9YcVdzODA&amp;revid=0BxdMZghf4qjcRHZPMnVyQmhjWTNQdCs2VEs5QSt6TnNGeVlJPQ" alt="" width="32" height="57" class="fr-fic fr-dii"></a><a href="https://play.google.com/store/apps/details?id=com.fetchr.customerapp&amp;hl=en" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci6.googleusercontent.com/proxy/BykRJyK8cj1XQUXhcQcQfYTjhMGPBgVqMoy14M52Z9mqpNfLCFnXfpClOf9CzY-Opidq_uUCqW9R_1XDBIAFD96ET7lJ5vQ0MI6vRUzTNAn3O1ur4yxJ1paEJeulJSQTuBxYgIY7mYn6FfQ2LTnsWkjqoPT-J0q7sD9C5KGtE5ozf8xxMbshgpLo50rbeZfzuyK-BW1MBVQ=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcWHNpQjgzeG1LTTQ&amp;revid=0BxdMZghf4qjcSklZVm5RQkdsMUMrRnVhRTlROHlTaW9IS1NvPQ" alt="" width="31" height="58" class="fr-fic fr-dii"></a><a href="https://www.facebook.com/fetchr.shiphappy/?fref=ts" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci6.googleusercontent.com/proxy/Wuh1AWBi4vcikDt3EGBr9d2WuidJIU-uobYFReRRliMHumIEhxQv-EXoFDT6_qZkQGZifwNueBxKqIlPfa42BJo-bqIXwdO1kTWK_idHbObZH-Re4SYIrzFIWxaUmb8R-yyvJ4iiI_c5z5u3OdY-MU3mKEJJspx7hkIyNvas9JaOYoDbCGj9VgeimmkCGjMz8MFARtJzKoc=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcZFE2cDVmYWRnVHc&amp;revid=0BxdMZghf4qjcSmY3YTgrWlVuYUF1TVRLZlg5Rk9mc1hGaTRvPQ" alt="" width="32" height="58" class="fr-fic fr-dii"></a><a href="https://www.instagram.com/fetchr/?hl=en" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci5.googleusercontent.com/proxy/1f1X4kUJrU69i6f4zgZMrsed-k5p86PAcGjHKo683o8MqOSwc0_VFkH_OdXHWXlJ2uQ6GWRC_TrvzZsrP9Of1n3fPfV2WY2K8X0OxlcCSJylo_86x0l5r80lUGKtRl4I15du3RVnHaXe8ge2jQVOIyI8S1QfsHvh0pRCwlG3luKdXapz007tSx5zHSIP1MDjhYhn98IGzZY=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcWVVEdlUzaVJ5ZEE&amp;revid=0BxdMZghf4qjcRmJZMnFPUmQybkVMU3dmTnNFelJ0OUlKcHcwPQ" alt="" width="32" height="59" class="fr-fic fr-dii"></a><a href="https://www.linkedin.com/company/fetchr" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci4.googleusercontent.com/proxy/Chu16MT8H_zlu-VF2IMFrXFtMHt2lLs47Dl801CTHZVxGsRLwwtbkxerRPxlbbqhIxw7jocFBYNple0w8yzGerYu2v_qaEk1hTM_t1Yhycn1OiEKl2dTpe_oL2sn1CWjeIkqU49qkrQpINavNcucHY9E-fc7USd_2DhoExCWFqXjVUy3pr4vVzFupyNOP3GsmBzH92UMAHk=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcdnlXUnlWaEM4T1E&amp;revid=0BxdMZghf4qjcSjlHaTdoN09HdFFvN0RGa2g4NXVJYjdBeXdNPQ" alt="" width="33" height="58" class="fr-fic fr-dii"></a><br><b style="font-family: Helvetica"><span style="font-family: georgia, serif; color: rgb(255, 123, 71)">Leading effective change through people!</span></b>
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              On
              Mon, May 4 at 12:24 PM
              <span class="separator">,  Hala saad &lt;[email-masked]&gt;  wrote:
              <div style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif; font-size:13px">
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<div dir="ltr">Hi ​Team,<br><br>Kindly be noted that our team still working on your request and we will update you once done.<br><br>Check your ticket status at: <a href="https://fetchrsupport.freshdesk.com/public/tickets/4fc6af2bbc34c04d22c8f70250f90c251344563fb6de10c278dda017d56e5ec8" rel="noreferrer">https://fetchrsupport.freshdesk.com/public/tickets/4fc6af2bbc34c04d22c8f70250f90c251344563fb6de10c278dda017d56e5ec8</a>
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<div><strong>Thank you and Best Regards, </strong></div>
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<table border="0" cellpadding="0" style="border-collapse: collapse; border: 1px solid #afafaf; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 12.8px; font-family: Times" width="856"><tbody><tr>
<td style="font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; font-size: 12px" width="118"><img src="https://ci4.googleusercontent.com/proxy/6_6nwN6SA3EPgZ1ItXMeZFBnysdFMBWpPLZM763N31lVupxN4VJZU-T_dqvJEWWkrmvpgvSceOL_H0Nku7CV2fDBFziWnkkYfSlpWmrSyPdhTQSk0B_Uwxo_ggksmxuOWls2I-rqvyyWoNctMC13dHo8wKQmOZQgn32hkUjTRBNZvydIEPPhMCctavpmKvFOF3zSklrURv4=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcNjZWcjl0ZFFuZlE&amp;revid=0BxdMZghf4qjcZURRWnd5UFVnemJyZjRGbVp6MVhWYXpIcTZjPQ" width="96" height="25" class="fr-fic fr-dii"></td>
<td style="font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; font-size: 12px" width="732"><table border="0" cellpadding="0" style="margin-bottom: 10px" width="429"><tbody>
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<br><br><br><br><br>
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<td style="font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; padding-left: 5px" width="395">
<div><strong>Hala Saad - Client support executive</strong></div>
<div><strong><br></strong></div>
<div><strong>UAE Phone: +97148018111 </strong></div>
<div><strong><br></strong></div>
<div><strong>KSA Phone: +966114097307 / +966114097301</strong></div>
</td>
</tr>
<tr><td style="font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; padding-left: 5px">
<div>
<strong> Website</strong>: <a href="http://www.fetchr.us/" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank">www.fetchr.us</a>
</div>
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<a href="https://itunes.apple.com/ae/app/fetchr-package-pickup-payments/id970996178?mt=8" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci3.googleusercontent.com/proxy/jak5X3DO6CvF7pq6giPNRheSWT3MCATBgNyj8JS_ySHsGIJg2sm55RYNyRU7D3O5t40_3RNHF5pv9Caa9WYEz3v5Cvzr4XZfe-fSla43PemaJ1oMkn5TpQzNo97DKZLgRX4s1r_HExIeAVcTttGwjIcJiYbYn3TYMHAAl4eZE89Cp96O_gt0-y8fHaYKCKLPX9xUNISOB3Y=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcUmxCWV9YcVdzODA&amp;revid=0BxdMZghf4qjcRHZPMnVyQmhjWTNQdCs2VEs5QSt6TnNGeVlJPQ" alt="" width="32" height="57" class="fr-fic fr-dii"></a><a href="https://play.google.com/store/apps/details?id=com.fetchr.customerapp&amp;hl=en" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci6.googleusercontent.com/proxy/BykRJyK8cj1XQUXhcQcQfYTjhMGPBgVqMoy14M52Z9mqpNfLCFnXfpClOf9CzY-Opidq_uUCqW9R_1XDBIAFD96ET7lJ5vQ0MI6vRUzTNAn3O1ur4yxJ1paEJeulJSQTuBxYgIY7mYn6FfQ2LTnsWkjqoPT-J0q7sD9C5KGtE5ozf8xxMbshgpLo50rbeZfzuyK-BW1MBVQ=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcWHNpQjgzeG1LTTQ&amp;revid=0BxdMZghf4qjcSklZVm5RQkdsMUMrRnVhRTlROHlTaW9IS1NvPQ" alt="" width="31" height="58" class="fr-fic fr-dii"></a><a href="https://www.facebook.com/fetchr.shiphappy/?fref=ts" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci6.googleusercontent.com/proxy/Wuh1AWBi4vcikDt3EGBr9d2WuidJIU-uobYFReRRliMHumIEhxQv-EXoFDT6_qZkQGZifwNueBxKqIlPfa42BJo-bqIXwdO1kTWK_idHbObZH-Re4SYIrzFIWxaUmb8R-yyvJ4iiI_c5z5u3OdY-MU3mKEJJspx7hkIyNvas9JaOYoDbCGj9VgeimmkCGjMz8MFARtJzKoc=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcZFE2cDVmYWRnVHc&amp;revid=0BxdMZghf4qjcSmY3YTgrWlVuYUF1TVRLZlg5Rk9mc1hGaTRvPQ" alt="" width="32" height="58" class="fr-fic fr-dii"></a><a href="https://www.instagram.com/fetchr/?hl=en" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci5.googleusercontent.com/proxy/1f1X4kUJrU69i6f4zgZMrsed-k5p86PAcGjHKo683o8MqOSwc0_VFkH_OdXHWXlJ2uQ6GWRC_TrvzZsrP9Of1n3fPfV2WY2K8X0OxlcCSJylo_86x0l5r80lUGKtRl4I15du3RVnHaXe8ge2jQVOIyI8S1QfsHvh0pRCwlG3luKdXapz007tSx5zHSIP1MDjhYhn98IGzZY=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcWVVEdlUzaVJ5ZEE&amp;revid=0BxdMZghf4qjcRmJZMnFPUmQybkVMU3dmTnNFelJ0OUlKcHcwPQ" alt="" width="32" height="59" class="fr-fic fr-dii"></a><a href="https://www.linkedin.com/company/fetchr" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci4.googleusercontent.com/proxy/Chu16MT8H_zlu-VF2IMFrXFtMHt2lLs47Dl801CTHZVxGsRLwwtbkxerRPxlbbqhIxw7jocFBYNple0w8yzGerYu2v_qaEk1hTM_t1Yhycn1OiEKl2dTpe_oL2sn1CWjeIkqU49qkrQpINavNcucHY9E-fc7USd_2DhoExCWFqXjVUy3pr4vVzFupyNOP3GsmBzH92UMAHk=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcdnlXUnlWaEM4T1E&amp;revid=0BxdMZghf4qjcSjlHaTdoN09HdFFvN0RGa2g4NXVJYjdBeXdNPQ" alt="" width="33" height="58" class="fr-fic fr-dii"></a><br><b style="font-family: Helvetica"><span style="font-family: georgia, serif; color: rgb(255, 123, 71)">Leading effective change through people!</span></b>
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<div class="freshdesk_quote">
            <blockquote class="freshdesk_quote">
              On
              Sun, May 3 at 12:41 PM
              <span class="separator">,  Hala saad &lt;[email-masked]&gt;  wrote:
              <div style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif; font-size:13px">
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<div dir="ltr">Hi ​Team,</div>
<div dir="ltr">
<br>Correction.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We are still working on your request, and we will keep you posted.</div>
<div dir="ltr">​</div>
<div dir="ltr">Check your ticket status at: <a href="https://fetchrsupport.freshdesk.com/public/tickets/4fc6af2bbc34c04d22c8f70250f90c251344563fb6de10c278dda017d56e5ec8" rel="noreferrer">https://fetchrsupport.freshdesk.com/public/tickets/4fc6af2bbc34c04d22c8f70250f90c251344563fb6de10c278dda017d56e5ec8</a>
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<div><strong>Thank you and Best Regards, </strong></div>
<div><br></div>
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<td style="font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; font-size: 12px" width="118"><img src="https://ci4.googleusercontent.com/proxy/6_6nwN6SA3EPgZ1ItXMeZFBnysdFMBWpPLZM763N31lVupxN4VJZU-T_dqvJEWWkrmvpgvSceOL_H0Nku7CV2fDBFziWnkkYfSlpWmrSyPdhTQSk0B_Uwxo_ggksmxuOWls2I-rqvyyWoNctMC13dHo8wKQmOZQgn32hkUjTRBNZvydIEPPhMCctavpmKvFOF3zSklrURv4=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcNjZWcjl0ZFFuZlE&amp;revid=0BxdMZghf4qjcZURRWnd5UFVnemJyZjRGbVp6MVhWYXpIcTZjPQ" width="96" height="25" class="fr-fic fr-dii"></td>
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<br><br><br><br><br>
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<td style="font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; padding-left: 5px" width="395">
<div><strong>Hala Saad - Client support executive</strong></div>
<div><strong><br></strong></div>
<div><strong>UAE Phone: +97148018111 </strong></div>
<div><strong><br></strong></div>
<div><strong>KSA Phone: +966114097307 / +966114097301</strong></div>
</td>
</tr>
<tr><td style="font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; padding-left: 5px">
<div>
<strong> Website</strong>: <a href="http://www.fetchr.us/" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank">www.fetchr.us</a>
</div>
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<a href="https://itunes.apple.com/ae/app/fetchr-package-pickup-payments/id970996178?mt=8" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci3.googleusercontent.com/proxy/jak5X3DO6CvF7pq6giPNRheSWT3MCATBgNyj8JS_ySHsGIJg2sm55RYNyRU7D3O5t40_3RNHF5pv9Caa9WYEz3v5Cvzr4XZfe-fSla43PemaJ1oMkn5TpQzNo97DKZLgRX4s1r_HExIeAVcTttGwjIcJiYbYn3TYMHAAl4eZE89Cp96O_gt0-y8fHaYKCKLPX9xUNISOB3Y=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcUmxCWV9YcVdzODA&amp;revid=0BxdMZghf4qjcRHZPMnVyQmhjWTNQdCs2VEs5QSt6TnNGeVlJPQ" alt="" width="32" height="57" class="fr-fic fr-dii"></a><a href="https://play.google.com/store/apps/details?id=com.fetchr.customerapp&amp;hl=en" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci6.googleusercontent.com/proxy/BykRJyK8cj1XQUXhcQcQfYTjhMGPBgVqMoy14M52Z9mqpNfLCFnXfpClOf9CzY-Opidq_uUCqW9R_1XDBIAFD96ET7lJ5vQ0MI6vRUzTNAn3O1ur4yxJ1paEJeulJSQTuBxYgIY7mYn6FfQ2LTnsWkjqoPT-J0q7sD9C5KGtE5ozf8xxMbshgpLo50rbeZfzuyK-BW1MBVQ=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcWHNpQjgzeG1LTTQ&amp;revid=0BxdMZghf4qjcSklZVm5RQkdsMUMrRnVhRTlROHlTaW9IS1NvPQ" alt="" width="31" height="58" class="fr-fic fr-dii"></a><a href="https://www.facebook.com/fetchr.shiphappy/?fref=ts" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci6.googleusercontent.com/proxy/Wuh1AWBi4vcikDt3EGBr9d2WuidJIU-uobYFReRRliMHumIEhxQv-EXoFDT6_qZkQGZifwNueBxKqIlPfa42BJo-bqIXwdO1kTWK_idHbObZH-Re4SYIrzFIWxaUmb8R-yyvJ4iiI_c5z5u3OdY-MU3mKEJJspx7hkIyNvas9JaOYoDbCGj9VgeimmkCGjMz8MFARtJzKoc=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcZFE2cDVmYWRnVHc&amp;revid=0BxdMZghf4qjcSmY3YTgrWlVuYUF1TVRLZlg5Rk9mc1hGaTRvPQ" alt="" width="32" height="58" class="fr-fic fr-dii"></a><a href="https://www.instagram.com/fetchr/?hl=en" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci5.googleusercontent.com/proxy/1f1X4kUJrU69i6f4zgZMrsed-k5p86PAcGjHKo683o8MqOSwc0_VFkH_OdXHWXlJ2uQ6GWRC_TrvzZsrP9Of1n3fPfV2WY2K8X0OxlcCSJylo_86x0l5r80lUGKtRl4I15du3RVnHaXe8ge2jQVOIyI8S1QfsHvh0pRCwlG3luKdXapz007tSx5zHSIP1MDjhYhn98IGzZY=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcWVVEdlUzaVJ5ZEE&amp;revid=0BxdMZghf4qjcRmJZMnFPUmQybkVMU3dmTnNFelJ0OUlKcHcwPQ" alt="" width="32" height="59" class="fr-fic fr-dii"></a><a href="https://www.linkedin.com/company/fetchr" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci4.googleusercontent.com/proxy/Chu16MT8H_zlu-VF2IMFrXFtMHt2lLs47Dl801CTHZVxGsRLwwtbkxerRPxlbbqhIxw7jocFBYNple0w8yzGerYu2v_qaEk1hTM_t1Yhycn1OiEKl2dTpe_oL2sn1CWjeIkqU49qkrQpINavNcucHY9E-fc7USd_2DhoExCWFqXjVUy3pr4vVzFupyNOP3GsmBzH92UMAHk=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcdnlXUnlWaEM4T1E&amp;revid=0BxdMZghf4qjcSjlHaTdoN09HdFFvN0RGa2g4NXVJYjdBeXdNPQ" alt="" width="33" height="58" class="fr-fic fr-dii"></a><br><b style="font-family: Helvetica"><span style="font-family: georgia, serif; color: rgb(255, 123, 71)">Leading effective change through people!</span></b>
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<div class="freshdesk_quote">
            <blockquote class="freshdesk_quote">
              On
              Sun, May 3 at 12:40 PM
              <span class="separator">,  Hala saad &lt;[email-masked]&gt;  wrote:
              <div style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif; font-size:13px">
<div dir="ltr">
<div dir="ltr">Hi ​Team,<br><br>We are delivering all shipments except Riyadh and Mecca at the moment.</div>
<div dir="ltr">​</div>
<div dir="ltr">Don’t hesitate to contact us anytime whenever you want.<br><br>it's our passion to serve you anytime.<br><br>Check your ticket status at: <a href="https://fetchrsupport.freshdesk.com/public/tickets/4fc6af2bbc34c04d22c8f70250f90c251344563fb6de10c278dda017d56e5ec8" rel="noreferrer">https://fetchrsupport.freshdesk.com/public/tickets/4fc6af2bbc34c04d22c8f70250f90c251344563fb6de10c278dda017d56e5ec8</a>
</div>
<div><br></div>
</div>
<div dir="ltr">
<div><br></div>
<div><strong>Thank you and Best Regards, </strong></div>
<div><br></div>
<table border="0" cellpadding="0" style="border-collapse: collapse; border: 1px solid #afafaf; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-size: 12.8px; font-family: Times" width="856"><tbody><tr>
<td style="font-family: Roboto, RobotoDraft, Helvetica, Arial, sans-serif; font-size: 12px" width="118"><img src="https://ci4.googleusercontent.com/proxy/6_6nwN6SA3EPgZ1ItXMeZFBnysdFMBWpPLZM763N31lVupxN4VJZU-T_dqvJEWWkrmvpgvSceOL_H0Nku7CV2fDBFziWnkkYfSlpWmrSyPdhTQSk0B_Uwxo_ggksmxuOWls2I-rqvyyWoNctMC13dHo8wKQmOZQgn32hkUjTRBNZvydIEPPhMCctavpmKvFOF3zSklrURv4=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcNjZWcjl0ZFFuZlE&amp;revid=0BxdMZghf4qjcZURRWnd5UFVnemJyZjRGbVp6MVhWYXpIcTZjPQ" width="96" height="25" class="fr-fic fr-dii"></td>
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<div><strong>Hala Saad - Client support executive</strong></div>
<div><strong><br></strong></div>
<div><strong>UAE Phone: +97148018111 </strong></div>
<div><strong><br></strong></div>
<div><strong>KSA Phone: +966114097307 / +966114097301</strong></div>
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<div>
<strong> Website</strong>: <a href="http://www.fetchr.us/" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank">www.fetchr.us</a>
</div>
<div><br></div>
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<a href="https://itunes.apple.com/ae/app/fetchr-package-pickup-payments/id970996178?mt=8" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci3.googleusercontent.com/proxy/jak5X3DO6CvF7pq6giPNRheSWT3MCATBgNyj8JS_ySHsGIJg2sm55RYNyRU7D3O5t40_3RNHF5pv9Caa9WYEz3v5Cvzr4XZfe-fSla43PemaJ1oMkn5TpQzNo97DKZLgRX4s1r_HExIeAVcTttGwjIcJiYbYn3TYMHAAl4eZE89Cp96O_gt0-y8fHaYKCKLPX9xUNISOB3Y=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcUmxCWV9YcVdzODA&amp;revid=0BxdMZghf4qjcRHZPMnVyQmhjWTNQdCs2VEs5QSt6TnNGeVlJPQ" alt="" width="32" height="57" class="fr-fic fr-dii"></a><a href="https://play.google.com/store/apps/details?id=com.fetchr.customerapp&amp;hl=en" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci6.googleusercontent.com/proxy/BykRJyK8cj1XQUXhcQcQfYTjhMGPBgVqMoy14M52Z9mqpNfLCFnXfpClOf9CzY-Opidq_uUCqW9R_1XDBIAFD96ET7lJ5vQ0MI6vRUzTNAn3O1ur4yxJ1paEJeulJSQTuBxYgIY7mYn6FfQ2LTnsWkjqoPT-J0q7sD9C5KGtE5ozf8xxMbshgpLo50rbeZfzuyK-BW1MBVQ=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcWHNpQjgzeG1LTTQ&amp;revid=0BxdMZghf4qjcSklZVm5RQkdsMUMrRnVhRTlROHlTaW9IS1NvPQ" alt="" width="31" height="58" class="fr-fic fr-dii"></a><a href="https://www.facebook.com/fetchr.shiphappy/?fref=ts" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci6.googleusercontent.com/proxy/Wuh1AWBi4vcikDt3EGBr9d2WuidJIU-uobYFReRRliMHumIEhxQv-EXoFDT6_qZkQGZifwNueBxKqIlPfa42BJo-bqIXwdO1kTWK_idHbObZH-Re4SYIrzFIWxaUmb8R-yyvJ4iiI_c5z5u3OdY-MU3mKEJJspx7hkIyNvas9JaOYoDbCGj9VgeimmkCGjMz8MFARtJzKoc=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcZFE2cDVmYWRnVHc&amp;revid=0BxdMZghf4qjcSmY3YTgrWlVuYUF1TVRLZlg5Rk9mc1hGaTRvPQ" alt="" width="32" height="58" class="fr-fic fr-dii"></a><a href="https://www.instagram.com/fetchr/?hl=en" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci5.googleusercontent.com/proxy/1f1X4kUJrU69i6f4zgZMrsed-k5p86PAcGjHKo683o8MqOSwc0_VFkH_OdXHWXlJ2uQ6GWRC_TrvzZsrP9Of1n3fPfV2WY2K8X0OxlcCSJylo_86x0l5r80lUGKtRl4I15du3RVnHaXe8ge2jQVOIyI8S1QfsHvh0pRCwlG3luKdXapz007tSx5zHSIP1MDjhYhn98IGzZY=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcWVVEdlUzaVJ5ZEE&amp;revid=0BxdMZghf4qjcRmJZMnFPUmQybkVMU3dmTnNFelJ0OUlKcHcwPQ" alt="" width="32" height="59" class="fr-fic fr-dii"></a><a href="https://www.linkedin.com/company/fetchr" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci4.googleusercontent.com/proxy/Chu16MT8H_zlu-VF2IMFrXFtMHt2lLs47Dl801CTHZVxGsRLwwtbkxerRPxlbbqhIxw7jocFBYNple0w8yzGerYu2v_qaEk1hTM_t1Yhycn1OiEKl2dTpe_oL2sn1CWjeIkqU49qkrQpINavNcucHY9E-fc7USd_2DhoExCWFqXjVUy3pr4vVzFupyNOP3GsmBzH92UMAHk=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcdnlXUnlWaEM4T1E&amp;revid=0BxdMZghf4qjcSjlHaTdoN09HdFFvN0RGa2g4NXVJYjdBeXdNPQ" alt="" width="33" height="58" class="fr-fic fr-dii"></a><br><b style="font-family: Helvetica"><span style="font-family: georgia, serif; color: rgb(255, 123, 71)">Leading effective change through people!</span></b>
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<div class="freshdesk_quote">
            <blockquote class="freshdesk_quote">
              On
              Sat, May 2 at  9:51 AM
              <span class="separator">,  Centrepoint &lt;[email-masked]&gt;  wrote:
              <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div>
<div dir="ltr"><div lang="en-US">
<div align="right"><span dir="rtl" lang="ar-SA">عميلنا العزيز،</span></div>
<div dir="rtl">شكرا لتواصلكم معنا.</div>
<div><br></div>
<div dir="rtl">نعتزر علي التأخر في الرد علي رسالتكم , نحن نتلقي  الكثير من الاستفسارات بسبب الوضع الحالي. </div>
<div><br></div>
<div dir="rtl">للمساعدة في الرد علي الاستفسارات بشكل أسرع ، قمنا بإضافة الأسئلة المتداولة والاكثر شيوعا أدناه.</div>
<div><br></div>
<div dir="rtl">للتوصيل: </div>
<div><br></div>
<div dir="rtl">إذا كنت تتابع توصيل طلبكم  ، فيرجى اعتبار الإطار الزمني للتسليم حسب البلد أدناه:</div>
<div><br></div>
<table border="1" cellpadding="0" cellspacing="0" dir="ltr"><tbody>
<tr>
<td style="text-align: center">
<div><span class="caps">UAE</span></div>
<div></div>
</td>
<td style="text-align: center"><div><span class="caps">KSA</span></div></td>
<td style="text-align: center"><div>Kuwait</div></td>
<td style="text-align: center"><div>Bahrain</div></td>
</tr>
<tr>
<td style="text-align: center"><div>13-15 days</div></td>
<td style="text-align: center"><div>10-14days</div></td>
<td style="text-align: center"><div>10-14 days</div></td>
<td dir="ltr" style="text-align: center"><div>3-5 days</div></td>
</tr>
</tbody></table>
<div><br></div>
<div dir="rtl">إذا كنت قد شحن  طلباتك خلال المدة المذكورة أعلاه ، فإننا نطلب منك الانتظار حتى توصيل الطلب . لمزيد من التفاصيل يرجى زيارة مركز المساعدة.</div>
<div><br></div>
<div><br></div>
<div dir="rtl">للإرجاع :</div>
<div><br></div>
<div dir="rtl">إذا كنت تريد إرجاع منتج او اكثر  ، فيرجى ملاحظة أنه يمكنك بدء طلب إرجاع عن طريق تسجيل الدخول إلى حسابك واتباع الخطوات الموجودة في صفحة تفاصيل الطلب. يمكنك التحقق من مزيد من التفاصيل في مركز المساعدة.</div>
<div><br></div>
<div dir="rtl">ملاحظة – تستغرق خدمة الشحن من 7 إلى 10 أيام عمل لتحصيل المتجات المراد ارجاعها  من عنوانك.</div>
<div><br></div>
<div dir="rtl">ملاحظة – لا تتوفر خيارات الارجاع  إلى المتجر مؤقتًا نظرًا لإغلاق المتاجر.</div>
<div><br></div>
<div dir="rtl">نقترح عليك الرجوع إلى الأسئلة الشائعة من خلال زيارة مركز المساعدة على مواقعنا.</div>
<div><br></div>
<div><br></div>
<div dir="rtl">نأمل حل استفسارك.</div>
<div><br></div>
<div><br></div>
<div dir="rtl">إذا لم يتم الرد على استفسارك أعلاه ، ير<a href="https://form.jotform.com/201033158259450?TicketID=863337" rel="noreferrer">جى الضغط هنا</a>
</div>
<div align="right" dir="ltr">
<a dir="ltr" href="https://form.jotform.com/201033158259450?TicketID=863337" rel="noreferrer">https://form.jotform.com/201033158259450?TicketID=863337</a> </div>
<div dir="rtl">واتباع التعليمات خطوة بخطوة لتزويدنا بمزيد من التفاصيل حول استفسارك.</div>
<div dir="rtl">رجاءا لا ترد على هذا الرسالة . يرجى الضغط  على الرابط أعلاه إذا كنت ترغب في الاتصال بنا مرة أخرى لاستفسارك.</div>
<div align="right" dir="ltr"> </div>
<div align="right"><span dir="rtl" lang="ar-SA">أصدقائك،</span></div>
<div align="right"><span dir="rtl" lang="ar-SA">فريق الدعم</span></div>
</div></div>
<span><i dir="ltr"></i></span>
</div>
<div dir="ltr">Dear Customer,</div>
<div>Thank you for contacting us. </div>
<div dir="ltr">We apologize for the delayed response to your email, we are overwhelmed with inquiries due to the current ongoing situation.</div>
<div dir="ltr">To help resolve your query faster, we have added frequently asked questions below.</div>
<div dir="ltr"><strong dir="ltr"><span class="caps">DELIVERY</span></strong></div>
<div dir="ltr">If you are following up on your delivery, please find country wise delivery time frame below:</div>
<div><br></div>
<table border="1" cellpadding="0" cellspacing="0" dir="ltr" style="margin-right: calc(47%); width: 53%"><tbody>
<tr>
<td><span class="caps">UAE</span></td>
<td><span class="caps">KSA</span></td>
<td>Kuwait</td>
<td dir="ltr">Bahrain</td>
</tr>
<tr>
<td>13-15 days</td>
<td>10-14days</td>
<td>10-14 days</td>
<td dir="ltr">3-5 days</td>
</tr>
</tbody></table>
<div><br></div>
<div dir="ltr">If you have placed your orders within the duration above, we would request you to please wait for delivery. For more details please visit our <span class="caps">HELP</span> <span class="caps">CENTRE</span> pages.</div>
<div dir="ltr"><strong dir="ltr"><span class="caps">RETURNS</span></strong></div>
<div dir="ltr">If you want to return an item/s, please note you can initiate a return request by logging in to your account &amp; following the steps in your order details page. You can check more details in our <span class="caps">HELP</span> <span class="caps">CENTRE</span> pages.</div>
<div dir="ltr">Note – Courier will take <strong dir="ltr">7-10 business days </strong>to collect your returns from your address.</div>
<div dir="ltr">Note – Return to store options is temporarily unavailable due to stores closed across countries.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We suggest you can refer to our Frequently Asked Questions by visiting the Help Centre on our websites.</div>
<div dir="ltr">We hope we have resolved your query. </div>
<div dir="ltr">If your query is not answered by above, please <a href="https://form.jotform.com/201033158259450?TicketID=863337" rel="noreferrer">click here</a> (<a href="https://form.jotform.com/201033158259450?TicketID=863337" rel="noreferrer">https://form.jotform.com/201033158259450?TicketID=863337</a>) to and follow the step by step instructions to give us more details about your query.</div>
<div dir="ltr">Please do not reply to this email. Please click on the link above if you wish to contact us again for your query.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Your friends,</div>
<div dir="ltr">The support team</div>
<br>

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</div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/863337