Subject: New Reply Received - DEFECTED DELIVERY FOR ORDER No. Order #9778774909
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 04 May 2020 11:06:51 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  DEFECTED DELIVERY FOR ORDER No. Order #9778774909  Ticket comment <div class="WordSection1">
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<span lang="EN-US" style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:black'>REMINDER -2</span><span lang="EN-US" style="color:black;mso-fareast-language:VI"></span>
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<div class="MsoNormal"><span lang="EN-US" style="color:black;mso-fareast-language:VI">Cheers</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="color:black;mso-fareast-language:VI">Hasnain Khanani</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="color:black;mso-fareast-language:VI">Mobile No. +971-508012025</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="color:black;mso-fareast-language:VI">-Sent from my Macbook pro</span></div>
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<div>From:<span lang="EN-US" style='font-family:"Calibri",sans-serif;mso-fareast-language:VI'> Hasnain Khanani &lt;[email-masked]&gt; <br><b>Sent:</b> Saturday, 02 May 2020 09:06 PM<br><b>To:</b> [email-masked]<br><b>Subject:</b> FW: DEFECTED DELIVERY FOR ORDER No. Order #9778774909</span>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:black'>REMINDER-01</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="color:black;mso-fareast-language:VI">Cheers</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="color:black;mso-fareast-language:VI">Hasnain Khanani</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="color:black;mso-fareast-language:VI">Mobile No. +971-508012025</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="color:black;mso-fareast-language:VI">-Sent from my Macbook pro</span></div>
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<b><span lang="EN-US" style='font-family:"Calibri",sans-serif;mso-fareast-language:VI'>From:</span></b><span lang="EN-US" style='font-family:"Calibri",sans-serif;mso-fareast-language:VI'> Hasnain Khanani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; <br><b>Sent:</b> Tuesday, 28 April 2020 09:43 PM<br><b>To:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br><b>Cc:</b> 'falak hasnain' &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br><b>Subject:</b> DEFECTED DELIVERY FOR ORDER No. Order #9778774909</span>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:black'>Order #9778774909</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:black'>Hi M/s Splash ,</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:black'>In reference to our telecom and arguments on returning the below-discussed item, Please note that I have received my following things in a flawed manner.</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:black'>1.       Sasha Quited Mini Backpack with Adjustable Shoulder Straps</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:black'>2.       Lee Cooper High Cut Lace-Up Sneaker</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:black'>IMPERFECTION DESCRIPTION</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:black'>a.        Mini backpack attached pictures are self-explanatory that backpack is defective and has many scratches.</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:black'>b.       One of the Sneakers has burn patches (just like Iron burn )on the backside.</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:black'>c.        And another pair is looking older and has a feel of repaired look in terms of repainted and fixation.</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:black'>I use to buy much stuff from CenterPoint / shoe mart/splash; you can crosscheck with my previous record via username : <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> and Mobile No. 0508012025</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:black'>This time I had received the items, which are unacceptable for me and I need my refund; as Call center team refused for the return policy.</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:black'>Thank you very much.</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:black'>Cheers</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:black'>Hasnain Khanani</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:black'>0508012025</span></div>
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Attachments :
1. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043107340192'>IMG_7370.jpg</a><br />2. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043107340195'>IMG_7371.jpg</a><br />3. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043107340196'>IMG_7373.jpg</a><br />4. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043107340198'>IMG_7374.jpg</a><br />5. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043107340200'>IMG_7375.jpg</a><br />6. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043107340202'>IMG_7376.jpg</a><br />7. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043107340203'>IMG_7377.jpg</a><br />8. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043107340205'>IMG_7378.jpg</a><br />9. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043107340207'>IMG_7379.jpg</a><br />10. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043107340208'>IMG_7380.jpg</a><br />11. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043107340209'>IMG_7381.jpg</a>
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