Subject: New Reply Received - Important - Your click & collect Order #6469889277
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 28 Apr 2020 07:15:08 +0000

Hi Seeta Kunwar,  The customer has responded to the ticket.  Important - Your click & collect Order #6469889277  Ticket comment <div dir="auto">hi...i didnt received my order yet... can u plz tell me when will i get my order </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 27 Mar 2020, 15:13 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div style='color:rgb(32,31,30);font-size:12pt;font-family:Calibri,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="rtl"><span lang="en-US" style="font-variant:inherit;font-stretch:inherit;font-size:11pt;line-height:inherit;color:inherit">عملينا العزيز,</span></div>
<div style='color:rgb(32,31,30);font-size:12pt;font-family:Calibri,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span lang="en-US" style="font-variant:inherit;font-stretch:inherit;font-size:11pt;line-height:inherit;color:inherit"> </span></div>
<div style='color:rgb(32,31,30);font-size:12pt;font-family:Calibri,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="rtl"><span lang="en-US" style="font-size:11pt;line-height:inherit">نراسلكم  للتذكير بلطلب  رقم " <span style='color:rgb(0,0,0);font-family:Calibri,sans-serif,-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>6469889277 </span>"  والخاص بالاستلام من المتجر,</span></div>
<div style='color:rgb(32,31,30);font-size:12pt;font-family:Calibri,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span lang="en-US" style="font-variant:inherit;font-stretch:inherit;font-size:11pt;line-height:inherit;color:inherit"> </span></div>
<div style='color:rgb(32,31,30);font-size:12pt;font-family:Calibri,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="rtl"><span lang="en-US" style="font-variant:inherit;font-stretch:inherit;font-size:11pt;line-height:inherit;color:inherit">نظرا للظروف الراهنة فأن جميج متاجرنا مغلة الان ولن تستطيع استلام طلبك من المنتجر,  لراحتكم ولخدمة افضل يمكننا توصيل طلبك الي منزلكم او اللغاء الطلب واسترداد قيمة الطلب.</span></div>
<div style='color:rgb(32,31,30);font-size:12pt;font-family:Calibri,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span lang="en-US" style="font-variant:inherit;font-stretch:inherit;font-size:11pt;line-height:inherit;color:inherit"> </span></div>
<div style='color:rgb(32,31,30);font-size:12pt;font-family:Calibri,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="rtl"><span lang="en-US" style="font-variant:inherit;font-stretch:inherit;font-size:11pt;line-height:inherit;color:inherit">برجاء الضغط علي الرابط  التالي لاختيار عنوان توصيل جديد لطلبكم ,</span></div>
<div style='color:rgb(32,31,30);font-size:12pt;font-family:Calibri,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<a href="https://form.jotform.com/200835067314046?yourOrder=6469889277&amp;fdTicket=580257" style='font-size:14px;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;background-color:rgb(255,255,255)' target="_blank" rel="noreferrer">https://form.jotform.com/200835067314046?yourOrder=6469889277&amp;fdTicket=580257</a><br>
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<div style='color:rgb(32,31,30);font-size:12pt;font-family:Calibri,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span lang="en-US" style="font-variant:inherit;font-stretch:inherit;font-size:11pt;line-height:inherit;color:inherit"> </span></div>
<div style='color:rgb(32,31,30);font-size:12pt;font-family:Calibri,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="rtl"><span lang="en-US" style="font-variant:inherit;font-stretch:inherit;font-size:11pt;line-height:inherit;color:inherit">نرجو منكم التكرم اخيار عنوان توصيل جديد لطلبكم في  اقرب وقت ممكن.</span></div>
<div style='color:rgb(32,31,30);font-size:12pt;font-family:Calibri,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span lang="en-US" style="font-variant:inherit;font-stretch:inherit;font-size:11pt;line-height:inherit;color:inherit"> </span></div>
<div style='color:rgb(32,31,30);font-size:12pt;font-family:Calibri,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="rtl"><span lang="en-US" style="font-variant:inherit;font-stretch:inherit;font-size:11pt;line-height:inherit;color:inherit">نأسف علي الازعاج , ونشكركم لحسن تعاونكم.</span></div>
<div style='color:rgb(32,31,30);font-size:12pt;font-family:Calibri,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span lang="en-US" style="font-variant:inherit;font-stretch:inherit;font-size:11pt;line-height:inherit;color:inherit"> </span></div>
<div style='color:rgb(32,31,30);font-size:12pt;font-family:Calibri,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="rtl"><span lang="en-US" style="font-variant:inherit;font-stretch:inherit;font-size:11pt;line-height:inherit;color:inherit">اصدقائكم</span></div>
<div style='color:rgb(32,31,30);font-size:12pt;font-family:Calibri,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="rtl"><span lang="en-US" style="font-variant:inherit;font-stretch:inherit;font-size:11pt;line-height:inherit;color:inherit">فريق الدعم</span></div>
<div style='margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:Calibri,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span lang="EN-US" style="font-size:11pt;line-height:inherit;color:rgb(0,0,0)"><br></span></div>
<div style='margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:Calibri,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span lang="EN-US" style="font-size:11pt;line-height:inherit;color:rgb(0,0,0)">Dear Customer,</span></div>
<div style='margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:Calibri,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span lang="EN-US" style="font-variant:inherit;font-stretch:inherit;font-size:11pt;line-height:inherit;color:rgb(0,0,0)"> </span></div>
<div style='margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:Calibri,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span lang="EN-US" style="font-size:11pt;line-height:inherit;color:rgb(0,0,0)">We are writing to you in regards to your “Click &amp; Collect” order no: 6469889277.</span></div>
<div style='margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:Calibri,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span lang="EN-US" style="font-variant:inherit;font-stretch:inherit;font-size:11pt;line-height:inherit;color:rgb(0,0,0)"> </span></div>
<div style='margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:Calibri,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span lang="EN-US" style="font-size:11pt;line-height:inherit;color:rgb(0,0,0)">Due to current situation our stores are temporarily closed &amp; we won’t be able to fulfill your order from the stores, for your convenience we are able to home deliver your order or alternatively will process a refund.</span></div>
<div style='margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:Calibri,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span style="color:rgb(0,0,0)"><br></span></div>
<div style='margin:0cm 0cm 0.0001pt;font-family:Calibri,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<span style="color:rgb(0,0,0)"><span style="font-size:14.6667px">Please </span><a href="https://form.jotform.com/200835067314046?yourOrder=6469889277&amp;fdTicket=580257" target="_blank" rel="noreferrer">click here</a> </span><span style='color:rgb(0,0,0);font-family:Calibri,sans-serif,-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14.6667px'>to select a new delivery option for your order</span><span style="color:rgb(0,0,0)"><span style="font-size:14.6667px">: </span><span style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'></span><a href="https://form.jotform.com/200835067314046?yourOrder=6469889277&amp;fdTicket=580257" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' target="_blank" rel="noreferrer">https://form.jotform.com/200835067314046?yourOrder=6469889277&amp;fdTicket=580257</a></span>
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<div style='margin:0cm 0cm 0.0001pt;font-family:Calibri,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(0,0,0)'><br></span></div>
<div style='margin:0cm 0cm 0.0001pt;font-family:Calibri,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(0,0,0)'>We request you to kindly select a new delivery option for your order as soon as possible. </span></div>
<div style='margin:0cm 0cm 0.0001pt;font-family:Calibri,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(0,0,0)'><br></span></div>
<div style='margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:Calibri,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span lang="EN-US" style="font-variant:inherit;font-stretch:inherit;font-size:11pt;line-height:inherit;color:rgb(0,0,0)">We regret the inconvenience caused to you &amp; appreciate your co-operation &amp; patience.</span></div>
<div style='margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:Calibri,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span style="font-variant:inherit;font-stretch:inherit;font-size:11pt;line-height:inherit;color:rgb(0,0,0)"> </span></div>
<div style='margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:Calibri,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span lang="EN-US" style="font-variant:inherit;font-stretch:inherit;font-size:11pt;line-height:inherit;color:rgb(0,0,0)">Your Friends</span></div>
<div style='margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:Calibri,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span lang="EN-US" style="font-size:11pt;line-height:inherit"><span style="color:rgb(0,0,0)">The Support Team</span></span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/580257