Subject: Please recheck the webhook settings in your account
From: [email-masked]
To: [email-masked], [email-masked], [email-masked]
Date: Fri, 24 Apr 2020 22:00:11 +0000

Hello there,

The Automation rule you configured to send API request to http://livesalesman.com/landmark/index.php/tickets/update?ticket_id=771662&ticket_subject=Returns&ticket_group_name=LiveSalesman&ticket_agent_name=Mohammad%20shafeeque&ticket_status=Closed&ticket_cf_territory=AE&ticket_cf_order_no=6479821185&ticket_cf_item_id=&ticket_cf_third_party_escalation=&ticket_cf_party_name=&ticket_cf_issue_type=&ticket_cf_awb_number=&ticket_cf_order_number=&ticket_cf_email_language=Arabic has failed after several retries.

Please check and reconfigure the rule to avoid any loss of communication.

Rule: Webhook-LSM-DB (https://landmarkgroupservice.freshdesk.com/a/admin/automations/ticket_updates/2043001888605/edit)

Regards,<br/>
Freshdesk Support