Subject: Please recheck the webhook settings in your account
From: [email-masked]
To: [email-masked], [email-masked], [email-masked]
Date: Thu, 23 Apr 2020 14:59:37 +0000

Hello there,

The Automation rule you configured to send API request to http://livesalesman.com/landmark/index.php/tickets/update?ticket_id=773927&ticket_subject=Re%3A%20%D9%84%D9%85%20%D8%A7%D8%AD%D8%B5%D9%84%20%D8%B9%D9%84%D9%89%20%D9%85%D8%A8%D9%84%D8%BA%20%D8%A7%D9%84%D8%A7%D8%B1%D8%AC%D8%A7%D8%B9%20%21%21%20-%20658399&ticket_group_name=LiveSalesman&ticket_agent_name=&ticket_status=Open&ticket_cf_territory=&ticket_cf_order_no=6469230613&ticket_cf_item_id=&ticket_cf_third_party_escalation=&ticket_cf_party_name=&ticket_cf_issue_type=&ticket_cf_awb_number=&ticket_cf_order_number=&ticket_cf_email_language=Arabic has failed after several retries.

Please check and reconfigure the rule to avoid any loss of communication.

Rule: Webhook-LSM-DB (https://landmarkgroupservice.freshdesk.com/a/admin/automations/ticket_updates/2043001888605/edit)

Regards,<br/>
Freshdesk Support