Subject: Re: [#638877] - Delivery
From: Sagaya Suresh Kumar <[email-masked]>
To: Centrepoint <[email-masked]>, Numan Ali <[email-masked]>, Amr Essam <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, "[email-masked]" <[email-masked]>, Seeta Seeta <[email-masked]>, Jessie Caparas <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, Malik Ismail <[email-masked]>
Date: Thu, 16 Apr 2020 13:46:34 +0000

Dear @Numan Ali<mailto:[email-masked]>

Please check and confirm this missing carton box delivery status!

Have to close this case on urgent!!

Regards
Sagaya Suresh

Sent from Outlook Mobile<https://aka.ms/blhgte>

________________________________
From: Centrepoint <[email-masked]>
Sent: Wednesday, 15 April 2020, 11:44 am
To: Sagaya Suresh Kumar; Jed Conlocops2; Ramesh Gottimukkala
Cc: Escalations Dxbteam
Subject: Fwd: [#638877] - Delivery

External email sender, please take precaution.

Hi team,

Problem Statement: (Missing items)
Order Date : Mar 26, 2020
Order ID: 6473035503
Tracking ID: S000721161296 and S000699423638
Assistance Required: Need missing item

Issue Description: Customer placed order for 4 items but as per the customer he/she has only received 3 items, Under the consignment details we can see that all 4 items has been shipped/Delivered from our side.

Customer history: 1 ITEMS OUT OF 4 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY.
The missing item is 161087554 - - Juniors Omega Baby Walker SAR249.00

Regards
Asjad.

638877:1125156

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