Subject: Please recheck the webhook settings in your account
From: [email-masked]
To: [email-masked], [email-masked], [email-masked]
Date: Tue, 14 Apr 2020 08:58:29 +0000

Hello there,

The Automation rule you configured to send API request to http://livesalesman.com/landmark/index.php/tickets/update?ticket_id=595897&ticket_subject=Re%3A%20Your%20products%20are%20on%20the%20way&ticket_group_name=LiveSalesman&ticket_agent_name=Nikhil%20Bishnoi&ticket_status=Resolved&ticket_cf_territory=&ticket_cf_order_no=9774158326&ticket_cf_item_id=0&ticket_cf_third_party_escalation=Courier&ticket_cf_party_name=FETCHER&ticket_cf_issue_type=OBF-DELAYED%20DELIVERY&ticket_cf_awb_number=&ticket_cf_order_number=&ticket_cf_email_language=English has failed after several retries.

Please check and reconfigure the rule to avoid any loss of communication.

Rule: Webhook-LSM-DB (https://landmarkgroupservice.freshdesk.com/a/admin/automations/ticket_updates/2043001888605/edit)

Regards,<br/>
Freshdesk Support