Subject: Please recheck the webhook settings in your account
From: [email-masked]
To: [email-masked], [email-masked], [email-masked]
Date: Tue, 14 Apr 2020 04:58:28 +0000

Hello there,

The Automation rule you configured to send API request to http://livesalesman.com/landmark/index.php/tickets/update?ticket_id=637110&ticket_subject=Re%3A%20%D9%85%D8%B4%D8%AA%D8%B1%D9%8A%D8%A7%D8%AA%D9%83%20%D9%81%D9%8A%20%D8%B7%D8%B1%D9%8A%D9%82%D9%87%D8%A7%20%D8%A5%D9%84%D9%8A%D9%83%209774756739&ticket_group_name=LiveSalesman&ticket_agent_name=Manish%20Kumar&ticket_status=Waiting%20on%20Customer&ticket_cf_territory=&ticket_cf_order_no=9774756739&ticket_cf_item_id=&ticket_cf_third_party_escalation=Courier&ticket_cf_party_name=SHIPA&ticket_cf_issue_type=OBS-DELAYED%20DELIVERY&ticket_cf_awb_number=&ticket_cf_order_number=&ticket_cf_email_language=English has failed after several retries.

Please check and reconfigure the rule to avoid any loss of communication.

Rule: Webhook-LSM-DB (https://landmarkgroupservice.freshdesk.com/a/admin/automations/ticket_updates/2043001888605/edit)

Regards,<br/>
Freshdesk Support