Subject: Please recheck the webhook settings in your account
From: [email-masked]
To: [email-masked], [email-masked], [email-masked]
Date: Sat, 11 Apr 2020 07:58:33 +0000

Hello there,

The Automation rule you configured to send API request to http://livesalesman.com/landmark/index.php/tickets/update?ticket_id=605987&ticket_subject=https%3A%2F%2Fwww.centrepointstores.com%2Fsa%2Far%2Fmy-account%2Forder%2F6472415744%3Futm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_SA_ar&ticket_group_name=LiveSalesman&ticket_agent_name=Ahmad%20Daher&ticket_status=Waiting%20on%20Third%20Party&ticket_cf_territory=&ticket_cf_order_no=6472415744&ticket_cf_item_id=324&ticket_cf_third_party_escalation=Courier&ticket_cf_party_name=LMG&ticket_cf_issue_type=&ticket_cf_awb_number=&ticket_cf_order_number=&ticket_cf_email_language=Arabic has failed after several retries.

Please check and reconfigure the rule to avoid any loss of communication.

Rule: Webhook-LSM-DB (https://landmarkgroupservice.freshdesk.com/a/admin/automations/ticket_updates/2043001888605/edit)

Regards,<br/>
Freshdesk Support