Subject: Please recheck the webhook settings in your account
From: [email-masked]
To: [email-masked], [email-masked], [email-masked]
Date: Mon, 06 Apr 2020 08:57:33 +0000

Hello there,

The Automation rule you configured to send API request to http://livesalesman.com/landmark/index.php/tickets/update?ticket_id=604822&ticket_subject=Missing%20item&ticket_group_name=LiveSalesman&ticket_agent_name=Manish%20Kumar&ticket_status=Waiting%20on%20Third%20Party&ticket_cf_territory=&ticket_cf_order_no=6471660094&ticket_cf_item_id=&ticket_cf_third_party_escalation=INTERNAL&ticket_cf_party_name=JIRA&ticket_cf_issue_type=JR%20REFUND%20REQUEST&ticket_cf_awb_number=&ticket_cf_order_number=&ticket_cf_email_language=English has failed after several retries.

Please check and reconfigure the rule to avoid any loss of communication.

Rule: Webhook-LSM-DB (https://landmarkgroupservice.freshdesk.com/a/admin/automations/ticket_updates/2043001888605/edit)

Regards,<br/>
Freshdesk Support