Subject: New Reply Received - Important - Your click & collect Order #6470046318
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 03 Apr 2020 15:04:06 +0000 (UTC)

Hi Seeta Kunwar,  The customer has responded to the ticket.  Important - Your click & collect Order #6470046318  Ticket comment <div style="margin-top: 0px" dir="rtl">تذكير لطيف ..</div> 
<div dir="rtl">السلام عليكم .. نظرا​ للظروف الراهنة ، أريد الغاء الطلب واسترداد المبلغ.</div> 
<div id="mail-app-auto-default-signature">
 <div dir="rtl">--<br> Sent from Outlook Email App for Android</div>
</div>الجمعة, ٢٧ مارس ٢٠٢٠, ٠٣:١٧م +03:00 from eid moh <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>:<br><br><blockquote id="mail-app-auto-quote" cite="15853114790000000988" style="border-left:1px solid #0878BD; margin:0px 0px 0px 10px; padding:0px 0px 0px 10px">

    

	

	

	

	

	

<div class="js-helper js-readmsg-msg">
	
 	<div>

			<div id="style_15853114790000000988_BODY"><div class="class_1585933805">
<div style="margin-top: 0px" dir="rtl"></div> 
<div dir="rtl">السلام عليكم .. نظرا  للظروف الراهنة ، أريد الغاء الطلب واسترداد المبلغ.</div> 
<div id="mail-app-auto-default-signature_mailru_css_attribute_postfix">
 <div dir="rtl">--<br> Sent from Outlook Email App for Android</div>
</div>الجمعة, ٢٧ مارس ٢٠٢٠, ٠٣:١١م +03:00 from Babyshop <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>:<br><br><blockquote id="mail-app-auto-quote_mailru_css_attribute_postfix" cite="15853111160000010174" style="border-left:1px solid #0878BD;margin:0px 0px 0px 10px;padding:0px 0px 0px 10px">

    

	

	

	

	

	

<div class="js-helper_mailru_css_attribute_postfix js-readmsg-msg_mailru_css_attribute_postfix">
	
 	<div>

			<div id="style_15853111160000010174_BODY_mailru_css_attribute_postfix"><div class="class_1585319204_mailru_css_attribute_postfix"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div dir="ltr">
<div style="color: rgb(32, 31, 30);font-size: 12pt;font-family: Calibri, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif" dir="rtl"><span lang="en-US" style="font-variant: inherit;font-stretch: inherit;font-size: 11pt;line-height: inherit;color: inherit">عملينا العزيز,</span></div>
<div style="color: rgb(32, 31, 30);font-size: 12pt;font-family: Calibri, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif"><span lang="en-US" style="font-variant: inherit;font-stretch: inherit;font-size: 11pt;line-height: inherit;color: inherit"> </span></div>
<div style="color: rgb(32, 31, 30);font-size: 12pt;font-family: Calibri, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif" dir="rtl"><span lang="en-US" style="font-size: 11pt;line-height: inherit">نراسلكم  للتذكير بلطلب  رقم " <span style="color: rgb(0, 0, 0);font-family: Calibri, sans-serif, -apple-system, system-ui, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif">6470046318 </span>"  والخاص بالاستلام من المتجر,</span></div>
<div style="color: rgb(32, 31, 30);font-size: 12pt;font-family: Calibri, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif"><span lang="en-US" style="font-variant: inherit;font-stretch: inherit;font-size: 11pt;line-height: inherit;color: inherit"> </span></div>
<div style="color: rgb(32, 31, 30);font-size: 12pt;font-family: Calibri, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif" dir="rtl"><span lang="en-US" style="font-variant: inherit;font-stretch: inherit;font-size: 11pt;line-height: inherit;color: inherit">نظرا للظروف الراهنة فأن جميج متاجرنا مغلة الان ولن تستطيع استلام طلبك من المنتجر,  لراحتكم ولخدمة افضل يمكننا توصيل طلبك الي منزلكم او اللغاء الطلب واسترداد قيمة الطلب.</span></div>
<div style="color: rgb(32, 31, 30);font-size: 12pt;font-family: Calibri, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif"><span lang="en-US" style="font-variant: inherit;font-stretch: inherit;font-size: 11pt;line-height: inherit;color: inherit"> </span></div>
<div style="color: rgb(32, 31, 30);font-size: 12pt;font-family: Calibri, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif" dir="rtl"><span lang="en-US" style="font-variant: inherit;font-stretch: inherit;font-size: 11pt;line-height: inherit;color: inherit">برجاء الضغط علي الرابط  التالي لاختيار عنوان توصيل جديد لطلبكم ,</span></div>
<div style="color: rgb(32, 31, 30);font-size: 12pt;font-family: Calibri, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif">
<a href="https://form.jotform.com/200835067314046?yourOrder=6470046318&amp;fdTicket=580284" target style="font-size: 14px;font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif;background-color: rgb(255, 255, 255)" rel="noreferrer">https://form.jotform.com/200835067314046?yourOrder=6470046318&amp;fdTicket=580284</a><br>
</div>
<div style="color: rgb(32, 31, 30);font-size: 12pt;font-family: Calibri, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif"><span lang="en-US" style="font-variant: inherit;font-stretch: inherit;font-size: 11pt;line-height: inherit;color: inherit"> </span></div>
<div style="color: rgb(32, 31, 30);font-size: 12pt;font-family: Calibri, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif" dir="rtl"><span lang="en-US" style="font-variant: inherit;font-stretch: inherit;font-size: 11pt;line-height: inherit;color: inherit">نرجو منكم التكرم اخيار عنوان توصيل جديد لطلبكم في  اقرب وقت ممكن.</span></div>
<div style="color: rgb(32, 31, 30);font-size: 12pt;font-family: Calibri, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif"><span lang="en-US" style="font-variant: inherit;font-stretch: inherit;font-size: 11pt;line-height: inherit;color: inherit"> </span></div>
<div style="color: rgb(32, 31, 30);font-size: 12pt;font-family: Calibri, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif" dir="rtl"><span lang="en-US" style="font-variant: inherit;font-stretch: inherit;font-size: 11pt;line-height: inherit;color: inherit">نأسف علي الازعاج , ونشكركم لحسن تعاونكم.</span></div>
<div style="color: rgb(32, 31, 30);font-size: 12pt;font-family: Calibri, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif"><span lang="en-US" style="font-variant: inherit;font-stretch: inherit;font-size: 11pt;line-height: inherit;color: inherit"> </span></div>
<div style="color: rgb(32, 31, 30);font-size: 12pt;font-family: Calibri, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif" dir="rtl"><span lang="en-US" style="font-variant: inherit;font-stretch: inherit;font-size: 11pt;line-height: inherit;color: inherit">اصدقائكم</span></div>
<div style="color: rgb(32, 31, 30);font-size: 12pt;font-family: Calibri, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif" dir="rtl"><span lang="en-US" style="font-variant: inherit;font-stretch: inherit;font-size: 11pt;line-height: inherit;color: inherit">فريق الدعم</span></div>
<div style="margin: 0cm 0cm 0.0001pt;font-size: 12pt;font-family: Calibri, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif"><span lang="EN-US" style="font-size: 11pt;line-height: inherit;color: rgb(0, 0, 0)"><br></span></div>
<div style="margin: 0cm 0cm 0.0001pt;font-size: 12pt;font-family: Calibri, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif"><span lang="EN-US" style="font-size: 11pt;line-height: inherit;color: rgb(0, 0, 0)">Dear Customer,</span></div>
<div style="margin: 0cm 0cm 0.0001pt;font-size: 12pt;font-family: Calibri, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif"><span lang="EN-US" style="font-variant: inherit;font-stretch: inherit;font-size: 11pt;line-height: inherit;color: rgb(0, 0, 0)"> </span></div>
<div style="margin: 0cm 0cm 0.0001pt;font-size: 12pt;font-family: Calibri, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif"><span lang="EN-US" style="font-size: 11pt;line-height: inherit;color: rgb(0, 0, 0)">We are writing to you in regards to your “Click &amp; Collect” order no: 6470046318.</span></div>
<div style="margin: 0cm 0cm 0.0001pt;font-size: 12pt;font-family: Calibri, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif"><span lang="EN-US" style="font-variant: inherit;font-stretch: inherit;font-size: 11pt;line-height: inherit;color: rgb(0, 0, 0)"> </span></div>
<div style="margin: 0cm 0cm 0.0001pt;font-size: 12pt;font-family: Calibri, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif"><span lang="EN-US" style="font-size: 11pt;line-height: inherit;color: rgb(0, 0, 0)">Due to current situation our stores are temporarily closed &amp; we won’t be able to fulfill your order from the stores, for your convenience we are able to home deliver your order or alternatively will process a refund.</span></div>
<div style="margin: 0cm 0cm 0.0001pt;font-size: 12pt;font-family: Calibri, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif"><span style="color: rgb(0, 0, 0)"><br></span></div>
<div style="margin: 0cm 0cm 0.0001pt;font-family: Calibri, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif">
<span style="color: rgb(0, 0, 0)"><span style="font-size: 14.6667px">Please </span><a href="https://form.jotform.com/200835067314046?yourOrder=6470046318&amp;fdTicket=580284" target rel="noreferrer">click here</a> </span><span style="color: rgb(0, 0, 0);font-family: Calibri, sans-serif, -apple-system, system-ui, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif;font-size: 14.6667px">to select a new delivery option for your order</span><span style="color: rgb(0, 0, 0)"><span style="font-size: 14.6667px">: </span><span style="font-family: -apple-system, system-ui, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif"></span><a href="https://form.jotform.com/200835067314046?yourOrder=6470046318&amp;fdTicket=580284" target style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif" rel="noreferrer">https://form.jotform.com/200835067314046?yourOrder=6470046318&amp;fdTicket=580284</a></span>
</div>
<div style="margin: 0cm 0cm 0.0001pt;font-family: Calibri, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif"><span style="font-family: -apple-system, system-ui, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif;color: rgb(0, 0, 0)"><br></span></div>
<div style="margin: 0cm 0cm 0.0001pt;font-family: Calibri, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif"><span style="font-family: -apple-system, system-ui, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif;color: rgb(0, 0, 0)">We request you to kindly select a new delivery option for your order as soon as possible. </span></div>
<div style="margin: 0cm 0cm 0.0001pt;font-family: Calibri, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif"><span style="font-family: -apple-system, system-ui, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif;color: rgb(0, 0, 0)"><br></span></div>
<div style="margin: 0cm 0cm 0.0001pt;font-size: 12pt;font-family: Calibri, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif"><span lang="EN-US" style="font-variant: inherit;font-stretch: inherit;font-size: 11pt;line-height: inherit;color: rgb(0, 0, 0)">We regret the inconvenience caused to you &amp; appreciate your co-operation &amp; patience.</span></div>
<div style="margin: 0cm 0cm 0.0001pt;font-size: 12pt;font-family: Calibri, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif"><span style="font-variant: inherit;font-stretch: inherit;font-size: 11pt;line-height: inherit;color: rgb(0, 0, 0)"> </span></div>
<div style="margin: 0cm 0cm 0.0001pt;font-size: 12pt;font-family: Calibri, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif"><span lang="EN-US" style="font-variant: inherit;font-stretch: inherit;font-size: 11pt;line-height: inherit;color: rgb(0, 0, 0)">Your Friends</span></div>
<div style="margin: 0cm 0cm 0.0001pt;font-size: 12pt;font-family: Calibri, sans-serif, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif"><span lang="EN-US" style="font-size: 11pt;line-height: inherit"><span style="color: rgb(0, 0, 0)">The Support Team</span></span></div>
<div></div> </div>
<br>

</div></div></div>

		
	</div>

</div>

</blockquote>
</div></div>

		
	</div>

</div>

</blockquote>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/580284