Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 16 Mar 2020 10:27:20 +0000

Hi Seeta Kunwar,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           02:20 PM, 16th Mar                     User                    my shukran card temporarily blocked           02:21 PM, 16th Mar                     User                    could you please help me to reactivate it           02:21 PM, 16th Mar                   Seeta                    Hi, Thank you for contacting us.           02:21 PM, 16th Mar                   Seeta                    Can you please share with us the your registered email address.           02:22 PM, 16th Mar                     User                    [email-masked]           02:22 PM, 16th Mar                   Seeta                    May I request you to please stay on-hold while I retrieve the information.           02:23 PM, 16th Mar                     User                    ok           02:23 PM, 16th Mar                   Seeta                    Thank you for staying on hold           02:24 PM, 16th Mar                   Seeta                    We can unblock your shukran account and we request you to link the account again.           02:25 PM, 16th Mar                     User                    Thanks, please do it           02:25 PM, 16th Mar                   Seeta                    To link your Shukran card, please follow the below steps:

1- Log in your account.

2- Go to My account > Shukran > Link your account here.

3- Follow the provided steps on the webpage
 
After you have linked your UAE Shukran account and you have 200 points or more, you will be eligible to spend your points.           02:25 PM, 16th Mar                     User                    ok           02:25 PM, 16th Mar                   Seeta                    Is there anything else I can help you with?            02:26 PM, 16th Mar                     User                    No...Thanks for the support           02:26 PM, 16th Mar                   Seeta                    It was a pleasure assisting you. Thank you for shopping with us.           02:27 PM, 16th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/532588