Subject: Re: Need user manual guide /// 6467252248
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shivani Rani <[email-masked]>, [email-masked]
Date: Sat, 7 Mar 2020 11:21:15 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Shivani Rani" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 7 March, 2020 18:59:30 
Subject: Need user manual guide /// 6467252248 

Hi Team, 

Ticket number: 495167 
Order ID: 6467252248 

Assistance Required: Need user manual guide 

Issue Description: The customer reported that he is unable to install the item so he needs the user manual guide for installation. 

The name of the item is: Juniors Tyson Travel Cot with Changer 
[ https://www.babyshopstores.com/sa/en/Baby-and-Moms/Activity-and-Gear/Travel-Cots/BABYSHOP-Juniors-Tyson-Travel-Cot-with-Changer/p/162030110 | https://www.babyshopstores.com/sa/en/Baby-and-Moms/Activity-and-Gear/Travel-Cots/BABYSHOP-Juniors-Tyson-Travel-Cot-with-Changer/p/162030110 ] 

We have already escalated this case to concern team but did not get any response. 

Kindly check and advise. 

Thank you for your help! 

Regards, 
Shivani