Subject: [JIRA] Sudhanshu Gandhi mentioned you on REL-85641
From: "Sudhanshu Gandhi (Jira)" <[email-masked]>
To: "Seeta Kunwar" <[email-masked]>
Date: Fri, 28 Feb 2020 08:02:08 +0000

Sudhanshu Gandhi *mentioned you* on an issue
REL-System Reliability Engineering - Landmark/REL-85641 Over charged//6466040717 

Sudhanshu Gandhi *mentioned you* on an issue

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiZmRlYTliNGNmNTAwNDYzYzkwOTA0YzVjNjU1OTNlN2MiLCJwIjoiaiJ9 )

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REL-85641 ( https://landmark.atlassian.net/browse/REL-85641?atlOrigin=eyJpIjoiZmRlYTliNGNmNTAwNDYzYzkwOTA0YzVjNjU1OTNlN2MiLCJwIjoiaiJ9 )

Over charged//6466040717 ( https://landmark.atlassian.net/browse/REL-85641?atlOrigin=eyJpIjoiZmRlYTliNGNmNTAwNDYzYzkwOTA0YzVjNjU1OTNlN2MiLCJwIjoiaiJ9 )
Sudhanshu Gandhi 12:02 PM GST

Hi Seeta Kunwar ( https://landmark.atlassian.net/secure/ViewProfile.jspa?accountId=5d394817d7be220c1ab5408e )

We have verified from PayFort backend and found that we have captured only SAR160 for the mention invoice, for the reference please check the transaction details and attached screenshot.
( https://landmark.atlassian.net/secure/attachment/381165/381165_screenshot-1.png )
Request token:158196776800016742
Payment provider:Fort
Time:2/18/20 3:06 AM
Type:CAPTURE
Request id:6466040717
Amount:SAR160.00
Transaction status:ACCEPTED
Transaction status details:SUCCESFULL

And we are unable to see any transaction apart from SAR160 from the customer account, attached screenshot transaction SAR181 look like offline transaction(In Store). Please recheck with the customer if they did not purchase any thing from the store then ask them to check with the concern bank, nothing wrong from our end.
Suhas Bennikal ( https://landmark.atlassian.net/secure/ViewProfile.jspa?accountId=5a0c2ebf0e8b4605b273e1fe )

View issue ( https://landmark.atlassian.net/browse/REL-85641?atlOrigin=eyJpIjoiZmRlYTliNGNmNTAwNDYzYzkwOTA0YzVjNjU1OTNlN2MiLCJwIjoiaiJ9 )

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