Subject: 21712096 / Seller Type - Fan Seller US / Event Name - Tottenham vs Liverpool - UEFA Champions League 2018/19 - Final / Event Date - 01/06/2019 / Issue - Buyer complaining that he received wrong tickets
From: Seeta Seeta <[email-masked]>
To: Sanup Sadanandan <[email-masked]>
Date: Thu, 16 May 2019 12:42:22 -0700 (MST)

Hi Sanup, 

Case has been flagged to doc. 

Regards, 
Seeta 

From: "Sanup Sadanandan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Thursday, May 16, 2019 11:46:51 PM 
Subject: TID - 21712096 / Seller Type - Fan Seller US / Event Name - Tottenham vs Liverpool - UEFA Champions League 2018/19 - Final / Event Date - 01/06/2019 / Issue - Buyer complaining that he received wrong tickets 

Hi Seeta, 

Request you to check this case. 

As per the buyer he has purchased tickets for Category 3. Though the tickets that he has received for category 3 the sector is showing as 411. As we checked the seating plan on several website, the sector 411 either falls under Category 2 or Category 3 and in most of the website the Category 3 starts from sector 413 and the buyer has also mentioned the same thing. 

We need to get it checked what exactly the seating plan is as it is conflicting on every website including ours. 

Regards, 
Sanup