Subject: Fwd: TID - 21756225 / Seller Type - GEO -: Power Seller CA / Event Name - Jonas Brothers / Event Date - 20/11/2019 / Issue - Buyer was charged twice for a single purchase
From: Seeta Seeta <[email-masked]>
To: Sanup Sadanandan <[email-masked]>
Date: Wed, 15 May 2019 18:30:30 -0700 (MST)

Hi Sanup, 

Please advised buyer to contact bank as from our side we have only charged once. 

Regards, 
Seeta 

From: "Sanup Sadanandan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Thursday, May 16, 2019 6:26:52 AM 
Subject: TID - 21756225 / Seller Type - GEO -: Power Seller CA / Event Name - Jonas Brothers / Event Date - 20/11/2019 / Issue - Buyer was charged twice for a single purchase 

Hi Seeta, 

Requesst you to look into this case. 

Buyer purchased two tickets for which she was charged 444.92 USD. However, she was charged twice 444.92 USD from her account. PFA the screenshot of the proof of bank statement. 

Please check and let me know whether it should be escalated to Payments Team. 

Regards, 
Sanup