Subject: Fwd: TID: 21685797 -- Broker UK -- Michael Bublé, 20/05/2019, 4 day(s), 21 hours away -- Buyer can I cancel or change my purchase?
From: Seeta Seeta <[email-masked]>
To: Himanshu Manral <[email-masked]>
Date: Wed, 15 May 2019 14:38:53 -0700 (MST)

Hi Himanshu, 

In this case we need to call buyer and then our team will activate the listing and buyer needs to delete her listing, And needs to relist again. 

Regards. 
Seeta 

From: "Himanshu Manral" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Thursday, May 16, 2019 2:40:56 AM 
Subject: TID: 21685797 -- Broker UK -- Michael Bublé, 20/05/2019, 4 day(s), 21 hours away -- Buyer can I cancel or change my purchase? 

Hi Seeta, 

Informed buyer that we can't cancel or refund and explain the viagogo guarantee. 

Advice the buyer to relist but the buyer is concerned about relisting as it may not sell on time. 

Listing is on Admin hold and we need to get the listing activated for reselling the tix. 

LID: 417198138 

Please do the needful. 

Regards, 
Himanshu