Subject: TID - 21720631 / Seller Type - GEO - Fan Seller FR / Event Name - 21720631 / Event Date - 13/05/2019 / Issue - Customer reported RAG
From: Seeta Seeta <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Sanup Sadanandan <[email-masked]>
Date: Wed, 15 May 2019 13:58:30 -0700 (MST)

Hi Brian, 

Seller email and provided us the POP as agent Veronica Grigjane asked for. In this case buyer is informing that he purchase tickets under this TID: 21720631 to fulfil the order TID:19256600. But while listing the tickets on TID 19256600, he listed the section as "Behind the Goal". Now, the buyer under this transaction 19256600 has reported RAG. 

There was a note also from Veronica Grigjane to inform her once seller 21720631 provided the POP. 

Regards, 
Seeta 

From: "Sanup Sadanandan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Thursday, May 16, 2019 2:09:01 AM 
Subject: TID - 21720631 / Seller Type - GEO - Fan Seller FR / Event Name - 21720631 / Event Date - 13/05/2019 / Issue - Customer reported RAG 

Hi Seeta, 

Under TID: 21720631, the seller contacted us and provided the proof of purchase. The tickets listed under this transaction was for A3 section. 

The buyer under this TID has purchased the tickets so that he can fulfil his order under listing id 19256600. But while listing, he listed the section as "Behind the Goal". Now, the actual buyer under this transaction has reported RAG. 

Agent Veronica is taking care of this case. Please flag the case to her. 

Regards, 
Sanup