Subject: 21580790 - Fan Seller - Lauryn Hill - 03/05/2019 - reassign
From: Seeta Seeta <[email-masked]>
To: Josue Mussango <[email-masked]>
Cc: Caleb Lundinga Lodi <[email-masked]>
Date: Wed, 15 May 2019 11:30:08 -0700 (MST)

Hi Josue, 

Please take ownership of the case. 

Regards, 
Seeta 

From: "Caleb Lundinga Lodi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "edivaldo pereira" <[email-masked]> 
Sent: Wednesday, May 15, 2019 9:59:34 PM 
Subject: Fwd: 21580790 - Fan Seller - Lauryn Hill - 03/05/2019 - reassign 

Hi Seeta, 

This case was escalated to payments by "Josue Poi", they left the following note for him: 

"Please confirm with the middle seller if they used the tix, as they did download the tix which may have caused the RAG. " 

Can you please re-assign this to him ? 

Regards 
Caleb 

From: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
To: "Caleb Lundinga Lodi" <[email-masked]> 
Sent: Wednesday, 15 May, 2019 19:34:00 
Subject: 21580790 - Fan Seller - Lauryn Hill - 03/05/2019 - reassign 

Hi Caleb, 

In reference to the above TID. This case was escalated to payments as the final buyer was RAGGED. 

As Payments team left a note for agent Josue Poi, could please reassign the case to him? 

Regards, 
Edivaldo