Subject: 14473896 ; Buyer ; My Fair Lady ; 16/05/2018 14:00 ; Escalate to ECC
From: Seeta Seeta <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Mangipudi Rohit <[email-masked]>
Date: Tue, 14 May 2019 16:03:43 -0700 (MST)

Hi Brian, 

Buyer email and asking for refund, On the case there was @ECC note was mentioned if buyer email escalate to ECC. 

Can you please assist me here. 

Regards, 
Seeta 

From: "Mangipudi Rohit" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Wednesday, May 15, 2019 3:40:07 AM 
Subject: 14473896 ; Buyer ; My Fair Lady ; 16/05/2018 14:00 ; Escalate to ECC 

Hi Seeta, 

With referecne to TID 14473896, the buyer is asking for refund and in the case notes it was written if the buyer comes back do not reply and escalate to ECC again. 
Please do the needful. 

Kind regards, 
Rohit