Subject: Re: TID - 21686967/ Seller Type - TR / Event Name - Fenerbahce vs Akhisar Genclik Spor / Event Date - 11/05/2019/ Issue - Buyer has received wrong tickets
From: Seeta Seeta <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Sun, 12 May 2019 12:39:00 -0700 (MST)

sure, i will check this thing next time before emailing. 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Sunday, 12 May, 2019 08:49:37 
Subject: Fwd: TID - 21686967/ Seller Type - TR / Event Name - Fenerbahce vs Akhisar Genclik Spor / Event Date - 11/05/2019/ Issue - Buyer has received wrong tickets 

Hi Seeta, 

The event is already over. 

A small tip - Make sure you check the roster when reassigning to TL to make sure they aren't off. 

Kind Regards, 
Ash 

From: "Seeta Seeta" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Sanup Sadanandan" <[email-masked]> 
Sent: Saturday, 11 May, 2019 05:11:08 
Subject: TID - 21686967/ Seller Type - TR / Event Name - Fenerbahce vs Akhisar Genclik Spor / Event Date - 11/05/2019/ Issue - Buyer has received wrong tickets 

Hi Ash, 

Can you please assign the case to any day agent and asked him to call seller to transfer the correct date tickets, As buyer is claiming that they received the tickets for wrong date. 

Regards, 
Seeta 

From: "Sanup Sadanandan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Saturday, 11 May, 2019 04:53:18 
Subject: TID - 21686967/ Seller Type - TR / Event Name - Fenerbahce vs Akhisar Genclik Spor / Event Date - 11/05/2019/ Issue - Buyer has received wrong tickets 

Hi Seeta, 

As per the buyer, they have received incorrect tickets. 

As per Mike, the case need to be assigned to a day agent as they need to call the seller and ask them to update the correct e-tickets. 

Regards, 
Sanup