Subject: 21642462 / FAN Seller / Disclosure & Lane 8 - Lightning in a bottle Festival 2019 - 4 Day / 09/05/2019 / Regarding partial refund or full refund.
From: Seeta Seeta <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Sarav Mitar <[email-masked]>
Date: Thu, 9 May 2019 15:31:24 -0700 (MST)

Hi Brian, 

Buyer called chasing for tickets and according to the tracking number the tickets will deliver to buyer's address after the event ( 10/05/2019, 8:00 pm ). However the event is for 4 days and buyer is willing to keep the tickets with partial refund. 

Seller is Fan Seller the MSBD was 08/05/19 06:59 and the seller shipped the tickets after MSBD 08/05/2019 16:36, Can you please check if we can offer partial refund to buyer? 

Regards, 
Seeta 

From: "Sarav Mitar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Friday, 10 May, 2019 03:14:58 
Subject: 21642462 / FAN Seller / Disclosure & Lane 8 - Lightning in a bottle Festival 2019 - 4 Day / 09/05/2019 / Regarding partial refund or full refund. 

Hi Seeta. 

Buyer phoned and saying that she has not received the tickets, as the event has been over. 

I Checked case history and found that the another agent - shaquela informed the seller that they have until 5 PM EST today (08/05/2019 to upload tickets. If tickets are not uploaded by then, please SUB ORDER. The seller shipped the tickets at 16:36, 0805/2019 before deadline which was given. 

Could you please check whether I can offer partial refund to the buyer, because she is ready to take partial refund if she gets the tickets by 10/05/2019 or full refund? 

Thanks & Kind regards, 
Sarav.