Subject: 21152997 / Fan seller / Eric Clapton - Crossroads Guitar Festival 2019 / 20/09/2019 / can not wrap up.
From: Seeta Seeta <[email-masked]>
To: Shashank deepanker <[email-masked]>
Date: Thu, 9 May 2019 10:59:44 -0700 (MST)

Hi Shashank, 

The Transaction State Pending requirement for payment so you need to keep the case on follow up and you do not need to flag this to me. 

Regards, 
Seeta 

From: "Shashank deepanker" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Thursday, 9 May, 2019 06:31:42 
Subject: 21152997 / Fan seller / Eric Clapton - Crossroads Guitar Festival 2019 / 20/09/2019 / can not wrap up. 

Hi Seeta, 

With reference to TID: 21152997, 

While closing this case a notification states :- Payment for this transaction has been stopped (Pending Requirement for Payment), the case cannot be closed, you need to follow up or escalate. 

Please do the needful. 

Regards, 

Shashank Deepanker