Subject: EID: 3569729 - Something in the Water 2019 - 3 Day Pass - 26/04/2019 - 12:00 (Local) - Virginia Beach
From: Seeta Seeta <[email-masked]>
To: Sanup Sadanandan <[email-masked]>
Date: Mon, 6 May 2019 12:26:25 -0700 (MST)

Hi Sanup, 

Please read the below trail and keep the case on follow up. 

Regards, 
Seeta 

From: "Worchuirin" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Sanup Sadanandan" <[email-masked]> 
Sent: Monday, 6 May, 2019 23:52:33 
Subject: Re: EID: 3569729 - Something in the Water 2019 - 3 Day Pass - 26/04/2019 - 12:00 (Local) - Virginia Beach 

Hi Seeta, 

PFB.. Relevant team will update shortly to buyers. 

Kind Regards, 
M.Worchuirin 

From: "Nikolas Su" <[email-masked]> 
To: "Brian Sexton" <[email-masked]>, "On-call Data Management" <[email-masked]> 
Cc: "Worchuirin" <[email-masked]>, "Om Prakesh Singh" <[email-masked]> 
Sent: Friday, 3 May, 2019 07:23:10 
Subject: RE: EID: 3569729 - Something in the Water 2019 - 3 Day Pass - 26/04/2019 - 12:00 (Local) - Virginia Beach 

Hi Brian, 

The event is now pending with cancelled event team. Danielle will soon update all buyers. 

Cheers, 

Nikolas Su 

EDM APAC Teamlead 

Manager: Felix Descamps 

Skype: [ mailto:[email-masked] | [email-masked] ] 

From: Brian Sexton 
Sent: 03 May 2019 01:33 
To: On-call Data Management <[email-masked]> 
Cc: Worchuirin M <[email-masked]>; Om Prakesh Singh <[email-masked]> 
Subject: FW: EID: 3569729 - Something in the Water 2019 - 3 Day Pass - 26/04/2019 - 12:00 (Local) - Virginia Beach 

Hi, 

Could someone please confirm if the first day of this three day event has been cancelled due to rain? 

Kind regards, 

Brian 

From: Worchuirin M < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday 3 May 2019 01:31 
To: India Inbox < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Om Prakesh Singh < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: EID: 3569729 - Something in the Water 2019 - 3 Day Pass - 26/04/2019 - 12:00 (Local) - Virginia Beach 

Hi, 

EID: 3569729 

Buyer is chasing refund for the first day as it was cancelled due to rain. 

Link to the event website: [ https://protect-eu.mimecast.com/s/Do8TC817GfjkzLotnFKPz?domain=billboard.com | 
www.billboard.com/articles/news/8508982/pharrell-williams-cancels-first-day-something-in-the-water-music-festival ] 

Link of viagogo website: [ https://protect-eu.mimecast.com/s/QBEdC917JfmOM9GUEBMne?domain=cstools.viagogo.net | 
https://cstools.viagogo.net/CommonUI/Detail/Transaction/20771681 ] 

Could you please forward to EDM? 

Kind Regards, 

M.Worchuirin 

From: "Om Prakesh Singh" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Worchuirin" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 3 May, 2019 05:36:55 
Subject: EID: 3569729 - Something in the Water 2019 - 3 Day Pass - 26/04/2019 - 12:00 (Local) - Virginia Beach 

Hi Mike, 

TID: 20771681 

EID: 3569729 

Issue: This is three day event. Buyer said event was cancelled on day 1.There fore demands 1/3rd refund . 

I checked on google and found event was cancelled on day 1 due to storm. 

Link to the event website: [ https://protect-eu.mimecast.com/s/pQbvC0Yyws2yMZ1s2KktZ?domain=rollingstone.com | https://www.rollingstone.com/music/music-news/pharrell-music-festival-something-water-day-one-canceled-828194/ ] 

[ https://protect-eu.mimecast.com/s/I78NCgZVRTlBmpMH3qVL9?domain=billboard.com | 
https://www.billboard.com/articles/news/8508982/pharrell-williams-cancels-first-day-something-in-the-water-music-festival ] 

Link of viagogo website: [ https://protect-eu.mimecast.com/s/QBEdC917JfmOM9GUEBMne?domain=cstools.viagogo.net | 
https://cstools.viagogo.net/CommonUI/Detail/Transaction/20771681 ] 

Could you please check with EDM if event was cancelled on day 1. 

-- 

Regards 

Om Prakesh Singh