Subject: Fwd: TID - 21519854/ Seller Type - Fan Seller US / Event Name - Beale Street Music Festival 2019 - 3 Day/ Event Date - 03/05/2019/ Issue - Unable to close the case
From: Seeta Seeta <[email-masked]>
To: Sanup Sadanandan <[email-masked]>
Date: Fri, 3 May 2019 15:11:40 -0700 (MST)

Hi Sanup, 

Please email seller that the account is blocked and wrap up the case. 

Regards, 
Seeta 

From: "Sanup Sadanandan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Saturday, 4 May, 2019 03:12:28 
Subject: TID - 21519854/ Seller Type - Fan Seller US / Event Name - Beale Street Music Festival 2019 - 3 Day/ Event Date - 03/05/2019/ Issue - Unable to close the case 

Hi Seeta, 

Please check this case. 

The transaction state is showing Pending Requirement For Payment 

The note on the account is showing TRANSACTION IS PENDING SUBSTITUTION BLOCKED 

Seller account has been blocked reason: Seller has sold most of the tickets below face value 

We have informed buyer that they will receive refund. 

Please update how to check this case. 

Regards, 
Sanup