Subject: 20395274 - Broker MX - Kiss, Alice Cooper, Slash - Domination 2019 - Abono 2 Dias - 2 day(s), 15 hours away - Issue : Tickets needs to be re-ship
From: Seeta Seeta <[email-masked]>
To: Malobika Purkayastha <[email-masked]>
Date: Wed, 1 May 2019 11:11:39 -0700 (MST)

Hi Malobika, 

Please take ownership of the case and informed buyer that the tickets are already in-transit so we are not able to reshipped them. 

Thanks, 
Seeta 

From: "Dorje Tamang" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Wednesday, 1 May, 2019 07:29:25 
Subject: 20395274 - Broker MX - Kiss, Alice Cooper, Slash - Domination 2019 - Abono 2 Dias - 2 day(s), 15 hours away - Issue : Tickets needs to be re-ship 

Hi Seeta, 

In reference to the above TID, Buyer called in asking to reship the tickets to her travel address. Buyer said she called in Fedex and was told that only the sender can change the delivery address for reshipping the tickets. Please help, not sure whether we can escalate these type of issue to SS team directly. 

Kind Regards, 
Dorje