Subject: 21142533,Broker RU, Roadburn Festival 2019 - Friday,12/04/2019, Wrong tickets receive.
From: Seeta Seeta <[email-masked]>
To: Anurag Pradhan <[email-masked]>
Date: Sat, 6 Apr 2019 12:54:22 -0700 (MST)

Hi Anurag, 

With reference to TID:21142533,Buyer email stating he received camping tickets instead of festival tickets. I checked on ticketmaster and official website there are two category of tickets 1 is for camping and another is for event. Previous agent already flagged the case to parvez so can you please get and update on this case and i have off on 7/04/18 so please assign the case to any agent. 

TicketMaster and official website link: 
https://www.ticketmaster.nl/checkout/eventSelection.php 
https://roadburn.com/tickets/ 

Can you please assign the case to day shift agent so he can explain buyer everything. 

Thank you for your consideration. 

Thanks & Regards, 
Seeta